Director-Clinical Operations-Ambulance Service

The Director of Clinical Operations (DCO) is responsible for the direct management and supervision of the care providers,  paramedics, respiratory therapists, emergency medical technicians, emergency medical dispatchers and registered nurses within all areas of the Ambulance Service, including ground, air and mobile integrated health operations. The DCO will be responsible fordirecting personnel activities to meet standards of care as planned and identified by Medical Direction and the Ambulance Service Clinical Practice Committee.  Specifically seeking and encouraging the adoption of evidenced based clinical practices, technologies, and workflows that improve patient outcomes and/or the efficiency of the Ambulance Service. The DCO will support the Operations Managers to ensure all Ambulance Service care providers are receiving routine performance appraisal and feedback, performing at the top of their licensure, and carrying out the patient care mission of the Ambulance Service. The DCO will work with the Senior Director, Ambulance Service Administrator, Medical Direction and other Director level positions to develop, implement and assess the Ambulance Service strategic action plan.  The DCO will work with their direct reports to identify and own strategic action plan key results and tactics with a focus on using resources wisely and efficiently to achieve operational and clinical goals. The DCO will carry out these functions with the highest integrity, maintaining confidentiality and accountability in all clinical and administrative decisions. The DCO will provide in person and on-call coverage to support the operations at scheduled intervals, act as primary point of contact in case the Ambulance Service post-accident and incident plan is activated, and will interact with outside accrediting agencies as appropriate to their areas of responsibilities 

A Master's Degree from an accredited college or university in Business, Operations Management, Healthcare Administration, Nursing, Paramedicine, Public Safety or a related field is required. Three years of emergency medical services or critical care transport  experience is required. Five years of management/supervisory experience required. National Incident Management System ICS 100, 200, 700 and 800 course completion preferred.  Knowledge of EMS regulations. 

 

Must be eligible for, or currently possess, a Minnesota or Wisconsin registered nursing license (both licenses must be obtained prior to completion of orientation), or Nationally Registered Paramedic Certification, or Nationally Registered Emergency Medical Technician certification. Basic Life Support (BLS); Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS) required.

Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.