Regional Vice President - Hospitality Northeast

POSITION: Regional Vice President - Hospitality Northeast                 DEPARTMENT:   Corporate          REPORTS TO:   VP, Hospitality            FLSA STATUS:   Exempt          

 

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

 

THE ROLE

The Regional Vice President (RVP) of Hospitality will be based out of Yankee Stadium and responsible for overseeing and managing Yankee Stadium and portfolio of hospitality properties within the northeast region of United States . This leadership role will involve strategic planning, operations management, and financial oversight to ensure the highest levels of guest satisfaction, profitability, and operational efficiency across all locations. The RVP will work closely with senior leadership to align regional goals with corporate objectives and will be a key driver in implementing company strategies

ESSENTIAL DUTES AND RESPONSIBILITIES

• Lead and manage a team of General Managers, Vice President of Operations, Regional Managers, and other senior staff across multiple properties within the assigned region.
• Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance.
• Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives.
• Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency.
• Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge.
• Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction.
• Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets.
• Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability.
• Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans.
• Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures.
• Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction.
• Ensure compliance with all regulatory, safety, and environmental standards.
• Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region.
• Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns.
• Drive employee engagement initiatives to build a motivated and high-performing team.
• Foster a culture of continuous improvement through training programs and leadership development.
• Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements liste