Healthcare Admin Receptionist (ZR_24799_JOB)

This is a remote position.

Scope:

• 20 hours/week, potential to go FT in 2 months
  
• Remote position with full practice integration
  
• Direct patient interaction via phone and email
  
• Access to practice management systems
  
• Handle confidential patient information under HIPAA guidelines

Responsibilities:

• Answer and manage incoming patient calls
  
• Schedule and coordinate patient appointments
  
• Process and distribute pre-admission forms
  
• Handle insurance pre-authorization procedures
  
• Convert warm leads into scheduled appointments
  
• Maintain professional communication with patients
  
• Process and organize patient documentation
  
• Manage patient inquiries and provide excellent customer service
  

Requirements

• Strong English communication skills (verbal and written)
  
• MUST HAVE A WINDOWS OS COMPUTER
  
• Healthcare or medical practice experience required
  
• Customer service background with ability to handle escalations
  
• Experience with appointment scheduling and patient management
  
• HIPAA compliance knowledge
  
• Professional phone etiquette
  
• Sales or appointment setting experience
  
• Ability to work US Pacific Time hours
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job