Origami Risk System Administrator

Job Description

Job Title: Origami Risk System Administrator

Location: Chicago, IL (100% Remote Job)

Duration: Full-Time Position

Salary Range: $70,000 - $80,000 /Year

Preferably looking for 8+ years of experience candidate

Job Summary:

The primary responsibility of the System Administrator is to provide customer support for the Origami Application.  Primary responsibilities are triaging tickets and troubleshooting application issues of the Origami platform including web servers, app (job) and report servers.  

Key Responsibilities:

• Triage tickets entered through ServiceNow
• Troubleshoot applications issues and propose solutions where possible
• Interface with Development and Product
• Provide communication with organization for system-wide issues
• Assist with application and platform upgrades
• Monitor application performance through DataDog, New Relic and logs
• Work with DBAs to identify and resolve database issues

Qualifications:

• Bachelor’s degree in Computer Science, Information Services or related field
• 6+ years’ experience as a Customer Service/Help Desk technician
• Experience with .Net, IIS, Logi, SQL Server is highly recommended
• Knowledge of Risk Management Information Systems (RMIS) a plus.

If you are willing to apply, then please send your updated resume along with below mentioned details:

Availability to Join:

Availability for the first Telephonic Interview:

Candidate must be authorized to work in the United States

Fulcrum Digital is an Equal Opportunity Employer and is committed to maintaining a discrimination-free workplace

Additional Information

All your information will be kept confidential according to EEO guidelines.