Facilities Assistant

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara. Brock has been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity compiled by Forbes and Statista. We are an inclusive, welcoming community that offers a wide range of unique career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

December 3, 2024

Applications will be accepted until 11:59 PM on the Posting End Date.

Please note this is a fixed-term contract set to conclude in January 2026

 

Reporting to the Residence Facilities Supervisor, Operations, the Facilities Assistant performs minor maintenance tasks, property and asset management functions, has a front-line role on the Service Desk, and provides administrative assistance. The Facilities Assistant is responsible for receiving facility maintenance requests, conducting routine inspections and organizing the various work order tasks by priority. The Facilities Assistant coordinates with Facilities Management for daily maintenance issues. 

 

As the Facilities Assistant, you will: 

• Administer the full cycle of room movement system process by collecting all necessary data/information for inputting, prioritizing and actioning on the items and closing requests once completed; 

• Review work order requests submitted by other staff regarding external contracted service repairs and initiates action for assistance; 

• Assists in coordination and tracking of repairs and cleaning performed by outside contractors; 

• Assist with the monthly fire alarm tests, ensuring inspection records are up-to-date and accurate and appropriate notice is being provided; 

• Assess and troubleshoot security and safety issues identified and/or found while within buildings; 

• Assist in maintaining inventory for all residence keys and initiate lock changes; 

• Provide assistance as required in emergency situations as a source of knowledge regarding where and how key building systems function; 

• Perform minor repairs throughout the residences (i.e., change light bulbs, replace window blind slats, change batteries in swipe units, etc.); 

• Coordinate with Facilities Management on daily basic repairs and escalate larger, more complex repairs to the Facilities Supervisor; 

• Perform preventative maintenance functions (i.e. re-lamping and light shade replacement in buildings, battery replacement throughout, complete cyclical inventory upgrades of amenities and furnishings such as garbage cans, mattresses, and chairs, etc.); 

• Provide advanced troubleshooting for electronic door issues and programming; 

• Provide input into residence preventative maintenance plans, capital renovation plans, and amenities/equipment cyclical replacement program; 

• Provide front-line in person, email and telephone response to residence student and guest inquiries, while working on the Service Desk; 

• Review and update daily log sheets and electronic communication, damage, and incident logs generated by the full and part-time desk staff and initiate action as necessary; 

• Provide support during emergency situations, obtaining and logging all