Call Center Box Office Agent - Full Time

WE ARE CAESARS 

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.  

• Our Mission: “Create the Extraordinary” 

• Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” 

• Our Values: “Blaze the Trail, Together We Win, All-In on Service” 

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.   

JOB SUMMARY 

As a Box Office Agent, you will assist guests with their show ticket needs and serve as a resource for all guest questions with an upbeat and positive attitude. You are the first line of defense for improving guest experience. Your responsibilities include generating revenue by selling and issuing show tickets directly to guests at the Box Office and via telephone. You will also promote performers and events throughout Caesars Entertainment venues to effectively impact ticket sales. A working knowledge of Caesars shows is essential for creating a memorable guest experience. 

HOW YOU WILL CREATE THE EXTRAORDINARY 

• Collect funds and documentation for tickets. 

• Serve as an Entertainment Reservation Agent as scheduled. 

• Maintain a positive work environment. 

• Process entertainment and attraction ticket transactions. 

• Process restaurant reservations for all Caesars Entertainment properties.