Telesales Team Lead - German Speaker

<h3>Company Description</h3><p><strong>Choose Challenge. Choose Pace. Choose Growth.</strong></p><p>At the core of our company, customer service isn’t just the first point of contact—it’s the heart of our brand. By delivering exceptional service, we don’t just meet our customers' expectations; we exceed them, building lasting loyalty and satisfaction.</p><p><strong> </strong></p><p><strong>AUTO1 Group</strong> – Europe’s leading digital automotive platform. As a dynamic tech company, we revolutionize the highly fragmented used car market with the mission to build the best way to buy and sell cars. With our well-known brands <strong>Autohero, wirkaufendeinauto.de </strong>and<strong> AUTO1.com</strong> we have exactly the right solution for private customers as well as ourB2B partners – operating in more than 30 European countries.</p><p><em>Are you passionate to drive change shaping the future of our brand—where growth, challenge, and success await?</em></p><p> </p><p><strong>We are waiting for you</strong> to be our new colleague and make a direct impact on both the team’s success and the satisfaction of our valued customers!</p><h3>Job Description</h3><p> </p><p><strong>Your New Role:</strong></p><p> </p><ul><li><p>Develop, coach and motivate your team, to be successful in achieving their sales targets;</p></li><li><p>Contribute to process improvement to help your teams overachieve goals;</p></li><li><p>Coach and help your team using proven leadership methodologies to ensure alignment with sales targets growth objectives across multiple customer segments;</p></li><li><p>Collaborate closely cross-department to ensure consistent and continuous efficient service delivery.</p></li></ul><h3>Qualifications</h3><p><strong>What we expect from our new colleague:</strong></p><p> </p><ul><li><p>Fluency in both German &amp; English languages; </p></li><li><p>A proactive, customer-first mindset combined with adaptability and passion for tackling new challenges;</p></li><li><p>Curiosity, eager to grow with a solution oriented “Can Do” attitude;</p></li><li><p>Proven experience in Customer service, Telesales or another similar area, with a strong background in managing and developing teams;</p></li><li><p>Expertise in using Contact Center related software for handling inbound/outbound calls, Excel/Gsheet;</p></li><li><p>Empathetic leadership style, excellent communication and coaching skills;</p></li><li><p>The ability to foster a motivated, cohesive team.</p></li></ul><p><strong> </strong></p><p><strong>We would love if you would have:</strong></p><p><strong> </strong></p><ul><li><p>A genuine interest in the automotive industry and familiarity with Google tools.</p></li></ul><h3>Additional Information</h3><p><strong>What you can expect from us:</strong></p><p> </p><ul><li><p>A learning and growth environment (leadership and operational trainings);</p></li><li><p>Implication and support in delivering department projects and process improvement;</p></li><li><p>A nice office just 1 minute away from Pipera metro station;</p></li><li><p>A dynamic and transparent team atmosphere;</p></li><li><p>Private health insurance via Medicover.</p></li></ul>