Retail Sales Associate
POWDRAbout the role
Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.
Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors. Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.
This role comes with amazing perks & benefits because we want our employees to Work Where You Play!
Free employee season pass and discounted dependent(s) season pass
Free and discounted friends & family day passes
Free RTD EcoPass
Discounts across the resort (food & beverage, retail, rentals, lessons & more)
401k with up to 5% company match & immediate vesting
Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts
50% day passes at IKON pass resorts (out of state & out of country)
Position Summary: Come be part of our exciting retail sales team at Eldora! The responsibilities for this position include ensuring outstanding customer service by providing a friendly environment, greeting and acknowledging all customers, and assisting them with locating merchandise. Other duties include but are not limited to generating sales, keeping current on product knowledge, completing sales utilizing POS system with accuracy and efficiency, maintaining awareness of all promotions, sales and advertising.
Essential Functions/Major Responsibilities:
Working on sales floor with retail sales team.
Working with retail sales peers to reach sales goals throughout the operating season.
Familiarize yourself with knowledge of goods and services of the mountain to better direct and assist guests with choices; actively pursue opportunities for sales.
Listen to and take care of guests under time constraints; determine needs of the guest and provide service.
Answer the phone as if the guest was in person, take detailed notes of the inquiry, help the guest or find a supervisor that can.
Understand all procedures for POS sales.
Attend and follow weekly safety meetings, engage and interact as a team.
Theft Prevention.
To best serve our guests, the ability learn about our ski and snowboard retail products, mountain terrain, and resort policies is a must.
Customer Service experience preferred but not required.
Retail experience preferred but not required.
Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
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