Director of Operations
Family First HomecareAbout the role
About Family First
Family First Homecare provides exceptional homecare services to children with life-long health conditions. We live by our values of telling the truth, owning the details, and raising the bar, working hard to make your job an experience that you enjoy every day. Family First gives you the support you need to do your best work and provide exceptional one-on-one care to your patients in the comfort of their homes. Join us become a part of our family and the families you care for.
KEY RESPONSIBILITIES
Oversees all office operations and directly manages the operations team.
Ensures the office sales strategy is well-organized and implemented effectively.
Plan, organize, direct, and evaluate operations to ensure the provision of adequate and appropriate care and services.
Comply with applicable laws and regulations.
Undertake fiscal planning by budgeting and managing operations in accordance with established fiscal parameters.
Implement governing body directives and ensure the implementation of organizational policies and procedures, as well as the development and implementation of appropriate service policies.
Implement governing body directives and organizational policies and procedures.
Recruit, employ, develop, and retain qualified personnel to maintain appropriate staffing levels.
Establish and maintain effective channels of communication.
Ensure adequate staff education, training, and evaluation.
Direct and monitor organizational Performance Improvement activities.
Assure that skilled nursing and other services furnished are under the supervision and direction of a physician or a Registered Nurse where appropriate.
Assure appropriate staff supervision during all operating hours.
Represent the organization to other groups, agencies, and the general public using accurate public information materials
Assure the development and qualifications of professional services and the assignment of personnel.
Completes performance evaluations on subordinate staff in accordance with Agency policy.
Monitor accounts receivable and collections.
Appoint a similarly qualified alternate to be available at all times during operating hours in the absence of the Administrator.
Inform the governing body, staff, and professional advisory group of current organizational, community, and industry trends.
Serves as the agency’s Disaster Coordinator and is in charge as the Safety Liaison during an emergency as required in 408.821(1), F.S.
Acts as corporate compliance officer and assumes responsibilities described in the agency corporate compliance plan.
Acts as the HIPAA Privacy Officer
Participates in FFHC Quality Assurance, Performance Improvement program (QAPI) as requested
Attends and/or completes all mandatory training/ in-services as assigned
Submits required personnel file
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s