State Manager - General Motors Insurance

Why General Motors Insurance?

Working at General Motors Insurance is a chance to help reinvent what insurance feels like for GM drivers — standing at the intersection of the larger GM enterprise and a growth business focused on safeguarding the GM consumer and their vehicles. Inside the enterprise, General Motors Insurance is a strategic growth initiative, which means your ideas directly shape the blueprint of an emerging business and its momentum.

Powered by unique insights from GM’s connected technology, you’ll transform vehicle and driving insights into a seamless, connected user experience that rewards safer driving and simplifies every step—from quote to policy servicing to claims.

You’ll collaborate across GM’s ecosystem of companies, build products and processes at the foundational phase of a rapidly scaling organization, and see your work land in the hands of real customers fast. It’s the kind of environment where curiosity and execution thrive together: experiment, iterate, and ship solutions that reduce the total cost of ownership while elevating confidence on the road. Most of all, you’ll contribute to a new enterprise business that’s creating tangible value for consumers nationwide — showing how insurance, when truly connected, can become a loyal companion to every GM journey.

Position open until filled.

About the role:

The State Manager role is responsible for tailoring our auto insurance product for select new states as well as managing several in-market states to ensure our product is compliant and expected to achieve profit and growth targets. The State Manager develops a thorough understanding of the state regulatory environment and competitive marketplace to shape coverage design, policy forms, underwriting eligibility, pricing, quote flow and other operational decisions. This person also monitors key performance metrics to identify and execute needed changes to the product. This role will partner closely with key business and operations teams across the organization – including Customer Engagement, Product Enablement, Technology, Legal, and Claims.  

For this role we value experience with complex auto insurance states, a passion for telematics, quantitative acumen (including pricing), a demonstrated track record of solving problems independently and driving change, operating within a fast-paced, collaborative environment.  

In this role you will:

• Develop the strategy and execution of state product launches (forms, underwriting, rates/rules) and associated regulatory filings
• Research state legislative and regulatory requirements and advise actions needed to be compliant
• Perform analysis of competitor offerings and pricing
• Work collaboratively with cross-functional teams to execute operational changes
• Communicate business requirements to Technology partners
• Analyze the drivers of P&L (e.g. conversion, average premium, mix of business, retention, loss ratio, loss trend) and develop strategies that improve outcomes
• Develop hypotheses and seek out new ideas and approaches to business issues 

What makes you an ideal candidate?

• You possess the required knowledge and understanding of personal auto insurance, including working knowledge of the insurance policy, underwriting, pricing and state regulation
• You enjoy researching information and translating into business recommendations
• You can utilize quantitative approaches to generate sound business analyses and articulate findings and recommendations
• You have experience developing and implementing creative and effective solutions to complex business issues
• You are knowledgeable of direct-to-consumer insurance distribution
• You have an interest in pursuing, or have attained, an actuarial or industry designation
• You have exceptional interpersonal, communication (verbal and written), cross-collaboration and team skills
• You can meet expected delivery dates and the tasks necessary to achieve objectives while working effectively in a team environment and are able to adapt to rapidly changing business and technological needs, with frequently changing priorities
• You can manage multiple projects simultaneously and have strong organizational skills to prioritize work appropriately
• You have proficiency with Microsoft Office Suite

Experience and Education

• High School Diploma or equivalent required; Bachelor’s Degree in Business, Finance, Math, Insurance or related field, or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree required
• 3+ years related professional experience with analysis and/or managing personal lines insurance product performance required
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