HEALTH SUPPORT SPECIALIST - 64086067

Requisition No: 846029 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64086067

 Pay Plan: Career Service

Position Number: 64086067 

Salary:  $33,760.00 - $40,000.00 

Posting Closing Date: 02/16/2025 

Total Compensation Estimator Tool

Job posting category: Open Competitive

Your Specific Responsibilities:

This position performs a variety of clerical and health support functions in the Special Supplemental Nutrition for Women, Infants and Children (WIC) program at the Florida Department of Health in Lake County. Work includes taking weight and height measurements of WIC clients and performing hematological tests necessary for WIC certification. Work includes performing varied clerical and health support duties that require independent judgement based upon information found in the DHM 150-24 Policy and Procedure Manual for the Special Supplemental Nutrition for Women, Infants and Children program and the FL-WiSE (the WIC database system) Clinic Manual, FL-WiSE Training Manual and Modules, including WiSE Notes, FL-WiSE Help Sheets and WiSE Hints. 

 

Performs hematological tests necessary for WIC certification. Accurately enters hematological data into FL-WiSE (WIC database system). Maintains documentation of calibration of hematological equipment. Maintains a log of hematological equipment. Maintains a log of hematological testing on WIC participants. Maintains equipment as necessary. Order supplies on a monthly basis. Follows Biomedical Waste Operating Plan for the Florida Department of Health in Lake County. 

 

Performs weight and height measurements for WIC clients, using the correct anthropometric techniques. Accurately enters anthropometric data into FL-WiSE (WIC database system). Responsible for calibrating all equipment used for weighing and measuring WIC participants following policies and procedures outlined in DHM 150-24 and the FL-WiSE Clinic Manual, including WiSE Notes, FL-WiSE Training Modules, FL-WiSE Help Sheets and WiSE Hints.     

 

Interviews and screens clients for WIC program eligibility. Communicates administrative and clerical policies and procedures to clients. Instructs WIC clients interactively in basic nutrition principles found in the WIC Nutrition Education Kit. Issues WIC benefits to program participants. Assists nutrition staff with nutrition questionnaires by accurately entering data from the questionnaires into FL-WiSE. 

 

Operates computers, printers, photocopying machines, fax machines, calculators and related equipment with such accuracy as can be acquired on the job. Type's correspondence, memoranda, reports, forms and other documents from rough drafts, notes or oral instructions.   

Organizes and maintains WIC records, filing systems and inventories of EBT cards, medical supplies, WIC materials, office supplies, special formula and WIC VOC/NE cards. Prepares statements and inventory reports. Performs varied clerical duties that require independent judgement based upon information found in the DHM 150-24 Policy and Procedure Manual for the Special Supplemental Nutrition for Women, Infants and Children program and the FL-WiSE (WIC database system) Clinic Manual, FL-WiSE Training Manual and Modules, including WiSE Notes, FL-WiSE Help Sheets and WiSE Hints.   

 

Reviews WIC data found in FL-WiSE for accuracy and completeness. Assists in the training of new staff in job duties. 

  

Performs end-of-the-month closeout by calling clients listed on the Non-Participation report and sending reminder notices as necessary. Employee will pull Anthropometric Pending Report every other week to be able to contact clients who have been remotely certified or who are in pending status for a remote certification to obtain current anthropometric data needed for certification (measurements dated within 60 days of cert start date). An alert will be added if data is missing and stating that client has been contacted and informed about it.  

 

Employee will pull Certification Pending Report every other week to identify all clients who have had their income verified and the Cert Action screen completed (meaning they were determined income-eligible), but whose certification has not been completed through the Food Prescription screen. Employee should contact those clients to make an appointment to be able to complete whatever steps remain in the certification proces