Senior Product Designer, Commerce - Checkout

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

The Role:

We are looking for a Product Designer to join our growing design team. Our focus is to create world-class experiences for our customers. We pride ourselves in rethinking established paradigms and bringing creative solutions into existence in the commerce space.

The Commerce team is committed to bringing financial freedom to all our customers. We are at the core of Cash App's mission—redefining the world's relationship with money. We're making Cash App and Afterpay the most loved way to pay for buyers and sellers by designing spending tools that are more relatable, instantly available, and universally accessible.

Our charter is to design simple, useful, and delightful experiences that maximize trust and expand access to BNPL and pay monthly products. This role demands a dynamic balance: diving into hands-on design for a variety of practical products and mentoring other designers—ranging from expanding access to pay monthly, growing our ecosystem of BNPL products, and integrating solutions within a personalized checkout experience.

Our product designers take a product, feature, or experience from ideation to production. This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.

This role is available for remote work in the US (West Coast preferred).

You Will:

• Be accountable for the craft of the experiences and interfaces that our customers interact with
• Promote an inclusive environment for creativity and growth, and facilitate connections across teams and disciplines
• Make strategic design decisions as a partner to Business, Product and Eng and be a voice for leveraging design across the organization
• Bring comfort and expertise in technical environments, including knowledge of the mobile client-side and web development process
• Be an influential voice alongside peers in Product, Engineering, Data Science and Customer Insights

You Have:

• 8+ years of experience as a Product Designer
• A passion for turning complex problems into simple and engaging solutions
• An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences
• Brought ideas to life in prototypes to enhance the customer story
• Interpreted data and informed design decisions based on both qualitative and quantitative insights
• Applied consumer insights and metrics to inform design decisions and influence the product roadmap
• Comfort with an iterative design process that includes solisticing and acting on feedback
• Strong systems thinker with the ability to connect the dots across the entire customer journey
• Collaborate effectively with cross-functional stakeholders to influence outcomes
• Lead with the voice of the customer and have a deep understanding of human centered design principles
• Establish a design voice in critique settings to help support team members
• An active influencer with strong business acumen to help demonstrate the value of design

Even better:

• Previous experience designing solutions for checkout with flexible payment options
• A passion for connecting consumer checkout experiences with our merchant partners
• An ability to simplify complex lending eligibility scenarios to unlock access for more customers
• A passion for solving technical problems to enhance our payment and spending tools
• Experience mentoring other designers, providing feedback and coaching work

Please submit a deck or portfolio of work with your application that showcases your design process from exploratory stages through execution. If your portfolio site requires a password, please provide us