Manager, Payroll Consulting - Remote (California)

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity: 

The Payroll Generalist will manage and administer HR, Payroll and Benefits for multiple clients including employee health and welfare, retirement plans and leaves of absences. He / she manages multi-state payrolls and HRIS components within multiple human capital management platforms. This position provides guidance to management and employees regarding client specific policies and procedures.  The Human Resources and Payroll Generalist interprets existing policies and procedures and develops operational improvements to processes for multiple clients for matters related to HR, Payroll and Benefits Administration. This position serves as key support for Managers and above related to HR and Payroll Services in all functions for multiple clients.           

Essential Duties and Responsibilities:

Client Services

• Serves as the primary resource for employees on and off site relating to HR, Payroll and Benefits for multiple clients to ensure compliance with policies and regulatory requirements.
• Keeps internal and external management advised of potential problem areas and recommends/implements solutions as appropriate.
• Effectively manages critical relationships with client representatives including employees, management and vendors to ensure client retention.
• Coordinates client meetings; prepares agenda, minutes and reports.  Plays an ongoing role in regular client meetings.
• Interprets client contracts and management of billable work with responsibility to track and properly report time, identify supplemental services and opportunity for additional billable work.
• Responsible for timely and accurate entry and review of billable and non-billable work in accordance with client contracts.
• Monitors and manages multiple client email boxes and correspondence; responds to inquires timely, determining priorities and escalates sensitive matters when needed.  Independently resolves issues involving appropriate parties and ensures proper organization and documentation of electronic communication.
• Performs other duties as assigned.

HR & Benefits Services for Multiple Clients

• Manages pre-hire process inclusive of background checks, references, drug testing, E-Verify, assessment tests and other client specific pre-employment testing. Interprets results and notifies clients of potential inability to hire situations while maintaining confidentiality and effectively managing and documenting the adverse action notification process.
• Prepares offer letters and coordinates any employment agreements and/or commission agreements specific to various clients.
• Responsible for tracking applicants consistent with EEO and AAP requirements when applicable.
• Manages onboarding candidates: conducts new employee orientations by interpreting client specific policies and procedures; tracks document completion and maintenance.
• Manages termination processes for multiple clients.
• Interfaces with outside company auditors as needed related to HR, Payroll and Benefits: provides ad-hoc reports, responds to procedural inquiries, performs careful analysis of information prior to providing to outside audit sources. 
• Coordinates and manages SUI and SDI claims by responding to state agencies timely and interfacing with state representatives.
• Responsible for performance management process maintenance for various clients using HRIS platforms or other established process.
• Administers health and welfare plans as well as retireme