Senior Manager, Total Rewards

Position Summary:   

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them.  

The Total Rewards Leader will be a key member of the HR leadership team and responsible for designing, implementing, and managing compensation, benefits, and wellbeing strategies and programs. This role requires a hands-on leader who can develop our Total Rewards strategy and help implement it – in our Partner (employee) owned company. The ideal candidate will have a deep understanding of market trends, AI-driven solutions, and data analytics to optimize total rewards programs in a rapidly evolving business landscape. 

Why join us? Lead a high-impact function that drives Partner engagement and supports our company’s success. Leverage AI and data analytics to shape the future of rewards. Collaborate with a dynamic leadership team dedicated to innovation and growth. 

What You’ll Do and Impact:  

Benefits, Compensation and Wellbeing 

• Develop, implement, and maintain Direct Supply’s total rewards strategy, ensuring competitive pay and benefits programs. 

• Lead health, retirement, and wellness programs to enhance Partner experience and engagement. 

• Utilize AI and technology to optimize benefits administration, deliver data-driven insights on program effectiveness and inform future strategies and decisions. 

• Collaborate with vendors and stakeholders to enhance offerings and cost efficiency. 

• Design and manage competitive compensation programs, ensuring market alignment through AI-driven analytics and market surveys. 

• Lead Senior Total Rewards Associate and Benefits Program Manager and collaborate with HR Operations to ensure our Partner rewards are communicated and delivered with excellence.  

• Partner with finance and SVP of HR to align rewards investments with HR and business objectives. 

• Ensure compliance with regulatory requirements, including 5500 filings, SARs, CMS, and policy renewals. 

• Serve as the escalation point for complex compensation and benefits matters, liaising between Partners and vendors, when needed. 

Market Trends & Future of Work 

• Monitor emerging trends in compensation, benefits, and wellbeing, particularly in the age of AI, automation, and the future of work. 

• Proactively adjust programs to maintain a competitive edge in talent attraction and retention. 

• Ensure compliance with evolving labor laws, benefits regulations, and pay transparency mandates. 

Technology & AI 

• Drive automation and efficiency in rewards administration through HR technology and AI solutions. 

• Utilize workforce data insights to optimize rewards strategies and improve business outcomes. 

Collaboration & Communication 

• Fully engage as a collaborative and solution-oriented member of the HR Leadership team; support HR department initiatives 

• Partner with business leaders to align total rewards strategies with broad