At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees.  Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

Quality Assurance Tester

ACCOUNTABILITY STATEMENT

Incumbents will execute the testing efforts for technology based business solutions in .NET environments. This testing will apply to stand-alone applications, enhancing current VyStar applications, or integrating multiple applications. The System Test Specialist is well-versed in developing, documenting, and executing tests to ensure the delivery of a quality business application software product. Position will execute the tasks to test such applications, which are of departmental/application-level scope and lower complexity. The System Test Specialist will translate user requirements into test strategies, plans, scenarios, and cases.

ESSENTIAL JOB DUTIES

• Test system application enhancements related to release implementations, new products and/or product enhancements.
• Creates and executes test cases/scripts, including identification and tracking issues through resolution.
• Create, execute, and maintain test scenarios, test cases, test data sets, and test scripts to be used in software testing for manual and automated testing.
• Implement integration and regression tests.
• Performs regression system testing to ensure that application errors have been corrected and that no other previously working functions have failed as a result of any code modifications and that newly added features have not created problems with previous versions of the software.
• Coordinates with departmental representatives or analysts in development of departmental testing requirements for applications programs and coordinates completion of change management control processes related to the production and test environment.
• Incumbent will have frequent interaction with user community and training staff to stay abreast of system processes and procedures.
• Participates in small and medium group projects under the direction of an assigned Project Manager as appropriate.
• Coordinates with business analysts to ensure appropriate end-user testing.
• Document software defects and report defects to software developers.
• Monitor bug resolution efforts and track successes.
• Produces testing results reports with summary findings for project stakeholders.
• Utilize and adhere to VyStar Change Management processes, including coordination of control processes related to the test environment.
• Work with project teams to identify, triage and isolate defects and issues in all environments and retesting.
• Coordinate required security testing with Information Security Officer and Security Analyst.
• Test applications according to project time lines, milestones and deadlines.
• Provides 3rd tier problem resolution assistance for system deficiencies or errors and coordinates the prompt diagnosis and resolution of application system issues that have an impact on the production environment.  Coordinates with the application vendor/development team to resolve problems and incidents.  Works directly with the vendor to obtain necessary application support.
• All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:

• Focus - Focus your full attention by carefully listening to and observing client or member.
• Connect - Consistently be friendly and approachable.  Demonstrate your care.
• Understand - Listen empathetically and ask questions (70%/30% rule).
• Counsel - Recommend solutions based on your member’s needs and objectives.
• Advance - Ensure that member’s expectations were exceeded.
• Verify necessary follow-up actions.

EDUCATION

• Four-year bachelor’s degree (or equivalent combination of education and significant relevant experience).
• ISTQB Certified Tester, F