Director, Data Science and Analytics

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 100 million people with the common purpose of helping one another. Our mission is to help people help each other by making it safe and easy for people to ask for help and support causes—for themselves, each other, and their communities. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, GoFundMe and Classy have empowered people and organizations to raise more than $25 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! GoFundMe is seeking a Director, Data Science and Analytics who believes in the impact of GoFundMe and is passionate about our mission to help people help others. In this role, you will integrate seamlessly into our Data Team and will oversee a team of data scientists and analysts who will employ model building and analytics to answer complex business questions for stakeholders across the business. As one of the key leaders of our data organization, you'll be in charge of establishing the vision, formulating the strategy, and taking ownership of the planning and successful implementation of our business decision making data products.

The Job…

• Regularly monitor KPIs and deliver performance reports with actionable insights across the company.
• Present data-driven recommendations in meetings with senior leadership. 
• Working backwards from customers and utilizing data analysis to guide, create and manage a comprehensive product roadmap for the Business, Product and Marketing Analytics self-service tools, outlining key milestones, features, and release plans, while effectively prioritizing based on customer value and business impact. 
• Foster out of the box thinking and modeling analytical creativity to solve business problems leveraging data. 
• Manage and develop data scientists, data engineers, and business intelligence analysts to translate technical capabilities into user centric features and experiences, ensuring alignment and efficient execution. 
• Determine and prioritize the team's work based on business needs. 
• Data-informed decision-making: Use A/B Testing, market research, usability studies, and competitive analysis to drive product decisions. 
• Transform complex datasets into comprehensible visual representations, including advanced dashboard creation. 
• Develop media measurement and attribution models to guide Marketing initiatives. 

You…

• 10 years’ + experience in analytics or data science with at least 5 years in a management role 
• Ability to translate complex business problems into actionable analytics projects
• Executive-level communication skills; strong communicator with the ability to bring people together to define a common vision and plan for action. 
• Technical proficiency in understanding and working with data, including expertise in data analytics, data pipelines and a good understanding of statistics, machine learning and AI concepts. 
• Ability to collaborate effectively with technical teams, understand technical constraints, and opportunities, and translating them into product features. 
• Demonstrated ability to partner with designers, engineers, and other cross-functional stakeholders. 
• Humility and willingness to dissect your decisions made, to constantly iterate towards the best version of your product-self. 
• Ability to work on multiple projects under pressure and thrive in a fast-paced environment.
• MBA or MSc in a quantitative field or technical degree.

Why you’ll love it here...

• Market competitive pay
• Rich healthcare benefits including employer paid premiums for medical/dental/vision (100% for employee only plans and 85% for employee + dependent plans) and employer HSA contributions. 
• 401(k) retirement plan with company matching
• Hybrid workplace with fully remote flexibility for many roles
• Monetary support for new hire setup, hybrid work & wellbeing, family planning, and commuting expenses
• A variety of  mental and wellness programs to support employees   
• Generous paid parental leave and family planning stipend
• Supportive time off policies including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday
• Learning & development and recognition programs
• Gives Back Program where employees can nom