Program Coordinator, Digital Citizenship Lab (NEW)

Who We Are 

IREX is a global development and education organization. We strive for a more just, prosperous, and inclusive world—where individuals reach their full potential, governments serve their people, and communities thrive. With a projected annual portfolio of more than $150 million and more than 750 staff worldwide, we work with partners in more than 100 countries in four areas essential to progress: cultivating leaders, empowering youth, strengthening institutions, and increasing access to quality education and information. 

The Program Coordinator will be an integral part of IREX’s Digital Citizenship Lab, which explores how online and offline experiences impact the way individuals engage with each other and with the communities, organizations, and institutions around them and use digital technologies to educate, inform, and convene. The DC Lab’s goal is to advance strong digital citizenship along four dimensions - robust digital rights, responsible digital engagement; protection from digital harms; and inclusive digital access, experiences, and leadership. The Program Coordinator will support the operations of the DC Lab by supporting research, the drafting of thought leadership and other publications, the planning and facilitation of internal and external events and activities, knowledge management, and more. The Program Coordinator will also support DC Lab procurement and day-to-day partner management.  

We are doers. Our decades of on-the-ground experience help us create greater impact, practical recommendations, and lasting partnerships. 

Are you the next member of our team? 

Your Background & Skills 

• Bachelor's degree in international development, international relations, or related field. 
• 2+ years of relevant experience working on and/or knowledge of fields related to digital citizenship, including countering disinformation, supporting freedom of expression, combatting hate speech, combatting online violence against women, emerging technologies, civic technologies, and other similar areas.  
• Experience conducting research and producing knowledge products for external audiences such as papers, two-pagers, presentations, and similar products. 
• Experience with external relationship building and management, including list serv management, newsletter distribution, etc. 
• Experience with administrative tasks such as budget tracking, knowledge management, etc. Preferred. 
• Events coordination experience preferred. 
• Excellent research and writing skills, including the ability to synthetize large amounts of information into short, manageable formats. 
• Excellent communication skills with cross-cultural sensitivity and professionalism in written correspondence and report writing. 
• Excellent presentation and interpersonal skills. 
• Ability to work in a team environment, including team members in multiple time zones. 
• Proven organizational skills and ability to manage multiple tasks at once. 
• Speaking, reading, and writing proficiency in English. 
• You must have unrestricted authorization to work in the United States. 

Your Daily Tasks 

• Conduct desk research on topics relevant to digital citizenship and synthesize research into summaries, reports, presentations, and other formats. Conduct regular scans of the policy and research environment to ensure the DC Lab is driven by the most recent and relevant research and developments in the sector.  
• Draft knowledge products such as reports, articles, fact sheets, and other DC Lab deliverables.  
• Plan and help execute internal and external activities and events on topics relevant to digital citizenship, including panel discussions, presentations, workshops, and others. 
• Liaise with other IREX practices and units to integrate DC Lab tools and products into existing programming and to tailor tools for the programs and initiatives that may need them.   
• Support the coordination of the community of practice related to DC Lab priorities.  
• Convene and help facilitate meetings as needed.  
• Support DC Lab publicity and outreach, including producing regular news and DC Lab updates; and promoting successes to a variety of audiences. 
• Draft internal and external communication materials including emails, memos, reports, presentations, meeting summaries, social media posts, and more.  
• Manage the list of internal and external DC Lab partners and maintain a listserv/contact list for the quick dissemination of information. Support internal and external communications by drafting emails, social media posts, and others.  
• Convene, prepare for, and occasionally facilitate internal and external meetings.  
• Maintain a listserv of internal and external conta