Team Lead Housekeeping

 

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan 
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
   

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

 

Job Summary:

Service is the foundation of everything we stand for at Vail Resorts and our Housekeeping team is the start of creating that experience of a lifetime for our guests. Responsible for making sure our facilities are clean and meet brand standards, Housekeepers are detail-oriented masters of Hospitality.

 

Job Specifications:

• Expected Pay Range: $23.00 - $25.99 / hour
• Shift & Schedule Availability:  Full Time, Year Round
• Skill Level: Advanced

 

Job Responsibilities:

• Organize and assign room assignments for daily cleaning service to guest rooms as well as common areas and commercial spaces.　
• Inspect rooms, verify and report status and/or discrepancies of rooms and enter into property management system. 
• Submit work orders, as needed
• Ensure excellent internal and external guest experience
• Emphasize safety culture among staff and keep them informed of safety policies and procedures.
• Assist in training housekeepers and houseman
• Respond to special guest requests in a timely, friendly and efficient manner　
• Enforces policies and procedures
• Direct and be in charge of department when housekeeping managers are not present. 
• Performs other related duties as assigned or requested.　 
• Other duties as assigned

 

Job Requirements:

• 1-3 years of previous housekeeping experience preferred guest service or hospitality a plus    

• Must be able to communicate in English, bilingual a plus  

• Ability to work a flexible schedule including split shifts, nights, holidays, and weekends  

• Must be able to lift and carry up to 50 lbs.  

• Must be able to stand for extended periods, up to 4 hours while consistently bending and lifting  

• Detail-oriented, self-motivating, and strong communicator, both written & verbal  

• Experience related to vacuum/equipment repair, plumbing, carpet cleaning, e