Administrative Assistant - Healthcare Compliance Specialist (ZR_24901_JOB)

This is a remote position.

Schedule:

• (40 hours per week)
  
• 9:00 AM - 6:00 PM EST initially, with flexible scheduling potential once proficiency is established
  
• Client Timezone: EST (Eastern Standard Time)
  

Client Overview

Join a well-established healthcare organization that has been making a meaningful difference in South Florida for over a decade. This growing company provides essential services to individuals with developmental disabilities and their families, operating as part of a state program that ensures quality care and support. After 10 years of successful operations, they’re at an exciting growth phase where they’re building their first dedicated back-office team. This is a unique opportunity to become a foundational member of their administrative infrastructure and help shape the future of their operations while contributing to meaningful work that directly impacts the lives of vulnerable community members.

Job Description

This is an exceptional opportunity for a detail-oriented professional to join a mission-driven healthcare organization as their first dedicated administrative team member. You’ll play a crucial role in ensuring regulatory compliance while building the operational foundation for continued growth. The position offers immediate impact through compliance management, with exciting growth potential into customer relations and staff coordination. You’ll work directly with leadership, receive comprehensive training, and have the flexibility to help design processes as the organization scales. This role is perfect for someone who wants to make a difference in healthcare while developing expertise in compliance management and administrative operations.

Responsibilities

• Manage Electronic Visit Verification (EVV) compliance through specialized online platforms, ensuring all client services meet state regulatory requirements
  
• Create and maintain detailed caregiver notes for client visits using established templates and quality standards
  
• Conduct thorough reviews to identify and flag missing or incomplete documentation for management follow-up
  
• Generate comprehensive weekly compliance reports that track organizational performance and identify areas for improvement
  
• Utilize advanced AI tools (ChatGPT) with provided client information to create compliant documentation when catching up on backlogged entries
  
• Verify billing accuracy by cross-referencing service units with timesheets and ensuring proper documentation exists for all billed services
  
• Track multiple projects simultaneously using organized spreadsheet systems with measurable completion metrics
  
• Provide regular status updates to leadership on compliance progress and potential issues
  
• Evolve into customer satisfaction role, conducting check-in calls with clients to ensure service quality
  
• Eventually, communicate directly with staff members regarding certification renewals, training opportunities, and performance improvements
  

Requirements

• Excellent English communication skills, both written and verbal, with strong attention to detail
  
• Proficiency with computers and eagerness to learn new software platforms and compliance systems
  
• Ability to work independently while following detailed procedures, templates, and quality standards
  
• Willingness to complete comprehensive training on iConnect software and state compliance requirements
  
• Experience with or strong interest in learning AI tools like ChatGPT for content g