Senior Manager, Medicare Sales- Grand Rapids/Western MI
HumanaAbout the role
Become a part of our caring community
With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.In this field position, you will; coach, mentor, educate, motivate and train a team of sales individuals. The Senior Manager, Medicare Sales, must be a strong people leader with a solid understanding of the market they serve, how to resolve operational problems and provide creative solutions to increase sales while following CMS guidelines. This role also involves cultivating, maintaining, and building relationships with Humana’s customers, both internal and external business partners, along with the community we serve through telephonic, virtual, and face-to-face interactions with individuals and groups. Other responsibilities include developing marketing budgets, and looking for branding opportunities.
This role is field based, and you will be out and about in the field in the Western Michigan market working with your team and meeting members face to face. You must reside in the Grand Rapids area or be willing to relocate. Relocation allowance is available.
Benefits include:
Medical, Dental, Vision, and a variety of other supplemental insurances
Paid Time Off (PTO) and Paid Holidays
401(k) retirement savings plan with a company match
Tuition reimbursement and/or scholarships for qualifying dependent children
Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.
Use your skills to make an impact
Required Qualifications
Must reside in the Grand Rapids/Western MI area or be willing to relocate.
Active Health Insurance license.
2+ years of Medicare sales or other related sales experience.
Must be able to travel up to 50% of the time.
Experience leading a team of sales associates, training in successful sales techniques, educational presentation skills, utilizing technology tools as well as building relationships with communities and medical providers
Strong aptitude for technology with proficiency in MS Office products, various CRM platforms, and various iPhone app capabilities
Background as a strong leader, strong producer.
Strong organizational, interpersonal, communication and presentation skills.
Ability to adapt and overcome when necessary.
Community Engagement/Grassroots experience in marketing Medicare plans in the community.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Valid state driver's license and proof of personal vehicle liability insurance meeting at least 25/25/10 coverage limits (or higher, based on state requirements).
Preferred Qualifications
Active Life Insurance License.
Bachelor's Degree
Strong background working in Medicare and the health solutions industry.
Engaged with the community through service, organizations, activities and volunteerism.
Project management background or certification a plus.
Bilingual with the ability to speak, read and write in an additional language without limitations or assistance.
Additional Information
Driving Statement:
This role is part of our company's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. State driver's license is subject to driver license validation and MVR review. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or which
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