Product Delivery Associate, Identity and Access Management

Organization Description

The Global Technology Platform Services group within JPMorgan Chase vision is to deliver market-leading technology with agility to our customers in a secure and scalable manner.  The Identity and Access Management (IAM) Services group within Global Technology focuses on delivering directory services, platform Identity, and privileged access management within a hybrid multi-cloud strategy.  The group proactively partners across all lines of business and functions to enable these critical services to engineering teams in a frictionless fashion.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Job Description

We are seeking an experienced Technical Product Delivery Manager to help define, shape, and execute Identity Access Management Secrets Management Strategy. 

Who you are:

• Thrive in technical environments where your customers and partners are also technical
• Embrace ambiguity and define clear strategies and priorities
• Seek to resolve technical challenges for customers
• A stickler for details and drive to deliver customer focused end-to-end solutions
• Eager to learn new technologies inclusive of modern cloud development best practices
• Accountable
• Clear communicator to multiple stakeholders
• Experience working with cross-functional engineering teams

Primary Responsibilities:

• Partner with internal Lines-of-Business (LOB) to capture data-driven technical and non-technical customer requirements, and communicate them concretely to the engineering teams in terms of customer-based outcomes
• Drive execution of engineering delivery teams including but not limited to product backlog prioritization, epics and user stories consumable/refineable by the engineering team
• Partner with Operations/SRE teams in the development of production ready cloud services
• Partner with Cyber Operations, Governance, and Compliance functions to ensure the product under development meets cyber and control standards at cloud scale
• Drive and communicate Program Increment (PI) Planning with all product stakeholders
• Communicate product execution, onboarding status, business metrics, in monthly business reviews

Required Qualifications:

• 3+ years of recent experience as Product Owner/Manager or Technical Program Manager within an enterprise engineering environment
• Familiarity with IAM (Identity & Access Management) concepts, and one or more technologies, and products (eg: Secrets Management, ADFS, oauth 2.0, SAML, CyberArk, HashiCorpVault, Beyond Trust)