Senior Infrastructure Engineer

You will be accountable for administration, management, and proper monitoring of the network services infrastructure which includes on-premise, off-premise, and office network service components.Support multiple platform engineers across different PU’s with effective network services best practices across different domains.Solve blocker incidents and problem resolutions in a 24x7 capacity and participate in oncall rotations. Purpose of this role is to lead Network service engineering best practices in Commercial IT with the goal to effectively protect the stability, security, and feature enhancements of network services across TomTom’s global network.
We’re Information Technology. On one of our six teams, you’ll be responsible for capabilities that help ensure TomTom’s business operates efficiently and services are best delivered to customers. These teams and capabilities include: Enterprise IT for business applications such as SAP, Salesforce and Workday; Employee IT for equipment and productivity tools; Information Security to ensure our products, services and systems are secure; Commercial IT to support our product development teams; Enterprise Architecture to improve business performance; and IT Service Management to ensure our services meet or exceed customer expectations.

What you’ll do:

• Implement and recommend best practices and process efficiencies and continually update documentation
• Evaluate roadmaps and future network solutions to ensure best practices and solutions
• Introduce automation techniques and failover methodologies to reduce risk
• Test network services using industry standard analysis criteria
• Perform daily operational responsibilities to include incidents, problems, and customer requests in a timely manner.
• Participate in proper capacity planning and availability management of services and infrastructure.
• Alert and resolve any network service issues and communicate them accordingly
• Capacity planning and availability management of services and infrastructure
• Work closely with peer infrastructure and application engineers.
• Participate in an on-call rotation as a global team for after-hours support
• Reduce the complexity in design of network services to include consolidation of multiple technologies and services.
• Increase more advanced monitoring techniques of these services to increase stability.
• Automation of network service consumption for the delivery stream process in public and private cloud.

What you’ll need:

• Experience with complex heterogeneous DNS environments
• Experience with Infoblox, BIND, and Microsoft DNS
• Experience in private and public clouds to include Azure, AWS, Openstack, and VMware
• Experience in scripting to include Python, UNIX shell, Powershell, Rest APIs, and Network Automation
• Experience with configuration management and deployment tools such as Ansible, Github Actions, and Terraform
• Experience with Linux (Ubuntu, CentOS) and Microsoft operating systems
• Experience in network operations including routing, switching, and network security
• Experience in working in collaboration with different engineering teams
• Experience with IPAM and DHCP
• Experience with Active Directory
• Able to work under pressure
• Strong written and verbal communication skills
• On-call support required
• Some travel required

What we offer
A competitive compensation package, of course.  
Time and resources to grow and develop, including a personal development budget and paid leave for learning days, as well as paid access to e-learning resources such as O’Reilly and LinkedIn Learning. 
Time to support life outside of work, with enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities.  
Work flexibility, where TomTom’ers, in agreement with their manager and team, use both the office and home to focus, collaborate, learn and socialize. It’s all about getting the best out of both worlds – we ask TomTom’ers to come to the office two days a week, and the remaining three are free to be worked in either location. 
Improve your home office with a setup budget and get extra support with a monthly allowance. 
Enjoy options to work from your home country and abroad for a set number of days each year, to visit family and friends, or to simply explore the world we’re mapping.  
Take the holidays you want with a competitive holiday plan, plus an extra day off to celebrate your birthday. 
Join annual events like our Hackathon and DevDays to bring your ideas to life with talented teammates from around the world. 
Become a part of our inclusive global culture and have the chance to collaborate with a diverse community – we have over 80 nationalities at