Senior Product Manager OTC

We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices.  With unique food science expertise and proprietary processes, we’ve pioneered many firsts.  Our passion to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

The Senior Product Manager (SPM) leads the commercialization process across key brands and private label retail customers for the Company.  The Senior Product Manager is a cross-functional leader of new product launches including product development, pricing strategy, margin/P&L analysis, claims, and packaging/label design. This position oversees and guides large, complex projects through the company commercialization process, including coordination among multiple internal departments and external customer counterparts including Research & Development (R&D), Quality Assurance, Quality Control, Operations, Finance, Supply Chain, Regulatory, and Manufacturing. The Senior Product Manager is responsible for managing the execution of tasks by multiple project leaders and contributors.

 

Essential Duties and Responsibilities

• Lead internal cross-functional teams across R&D, Finance, Supply Chain, Operations, Quality, and Regulatory to deliver fast paced, highly incremental innovation growth. Maximize communication and resources with this team to operate as effectively as possible while ensuring successful project development and execution.
• Partner with external brands and retailers on launch of new products including product development, cost optimization, shelf-life validation, claim & document development, and packaging/label design. This includes coordinating questionnaires, product specifications, stability data, samples, Certificate of Analysis (COA), Quality Assurance (QA), Good Manufacturing Practices (GMP) audit reports, Corrective and Preventative Action (CAPA), lab test results, item features, and benefits.
• Build business cases and strategic rationale for pursuing new innovations including opportunity assessment, financial impact, pricing strategy, and feasibility analysis.
• Identify customer-specific product opportunities across brands and retailers through customer analyses, point of sales data (i.e., Nielsen), trends, and consumer insights.
• Build and enhance selling tools and stories to enable the sales team to expand sales with new and existing customers.
• Analyze product performance in partnership with sales and operations to forecast production.
• Lead process improvements to speed time to market of new product innovations.
• Assess assigned projects, targeting specific business unit goals and objectives and strengthening consumer and customer satisfaction.
• Train, and mentor Product/Project Management team.
• Oversee medium to large complex projects to include developing project timelines for new projects and prepare responses to customer requests for information (RFIs).
• Collaborate with project and department leaders in the planning and execution of project tasks from ideation to commercialization to ensure timely and efficient execution.
• Coordinate and manage project team meetings including documentation of executed tasks, action items, and program governance.
• Publish monthly project goal achievement and financial growth achievements.
• Utilize project management best practices and associated tools including internal systems, both manual and digital.
• Identify, manage, and resolve escalated issues arising from project execution including escalation internally and externally.

 

Required Qualifications

Education & Experience:

• Bachelor’s degree in business or a technical field.

• 10 years’ professional project management, account management, product management, marketing, and/or innovation experience in consumer product goods (CPG) or related industry, or commensurate combination of higher education and work experience.

 

Knowledge, Skills, & Abilities (KSAs):

• Thorough knowledge of market dynamics including forecasting, market projections, pricing elasticity, competitors, consumer insights and trends
• Demonstrated ability to develop and maintain strong, productive relationships with internal and external customers.
• Detail-oriented, highly motivated, self-starter with relentless d