HEALTH SUPPORT TECHNICIAN - 64051100

Requisition No: 835676 

Agency: Department of Health

Working Title: HEALTH SUPPORT TECHNICIAN - 64051100

 Pay Plan: Career Service

Position Number: 64051100 

Salary:  $1,298.46 

Posting Closing Date: 10/10/2024 

Total Compensation Estimator Tool

This position provides basic medical services to WIC participants in the Highlands County WIC Program, working under the supervision of the WIC/Public Health Nutritionist Supervisor. 

 

The primary health support duties include:

• Performs height, length, weight, and hemoglobin measurements on WIC eligible clients using standard, approved hematologic and weighing/measuring techniques.
• Documents anthropometric and hematological data accurately in the FL WiSE system according to program procedures.
• Screens WIC clients’ immunization records per all nursing and public health department policies and documents immunization status in the FL WiSE system per program procedures.
• Orders medical supplies for WIC clinics.

The primary clerical duties include:

• Determines financial eligibility of clients for the WIC Program based on income guidelines.

• Documents proof of client identification, residency, and physical presence in the FL WiSE data system per program policy.
• Collects and organizes medical data for final review by the health professional for WIC medical/nutrition risk eligibility.  This may involve extensive client questioning, sending for medical records, etc.
• Issues WIC benefits and maintains electronic WIC files.
• Provides interactive secondary low risk nutrition education and assists clients in related goal setting.
• Educates clients on program rules, regulations, and benefits redemption.
• Maintains significant understanding of FL WiSE data system.
• Completes administrative forms/reports such as EARs, timesheets and travel per department policies and required deadlines.
• Receives, secures, issues, and maintains inventory control of special formulas.
• Prepares and works program reports as assigned, such as duplicate enrollee’s reports, vendor/client contact reports, high risk enrollee reports, delinquent reports, voter registration reports etc.
• Attends and participates in staff meetings, in-service trainings, and other staff development activities.
• Assists with outreach activities, health fairs and other community activities as needed.
• Conducts quality improvement (QI) monitoring and reporting as directed by supervisor.
• Completes all mandatory trainings within required time frames.
• Performs other assigned duties as requested by supervisor.
• Complies with all Department of Health and WIC security and confidentiality rules and regulations.
• This position may serve clients that speak only Spanish, Creole, or other languages.  It may require performance of interpreter duties, if bilingual, or implementation of the Department’s Limited English Proficiency Plan.

 

Required Knowledge, Skills, and Abilities:

• Ability to use a computer, printer, scanner, and calculator.
• Ability to use WIC program related software and provide proof of successful completion of the WIC WISE competency test, or new hires be able to pass this test within 60 days following date of hire.  This information may be verified through the State WIC office, local agencies, or through competency testing at the time of the interview.
• Ability to follow oral and written instructions.
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