Manager Chief of Hospital Security

Essential Responsibilities: 

This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.

Leadership and Strategic Operations

• Provides executive leadership and management of all hospital police, security, workplace violence prevention, and related public safety operations across the Health System.
• Develops, implements, and evaluates police programs that align with Health System strategic objectives, regulatory requirements, and patient-centered care principles.
•  Leads the development of policies, procedures, and operational standards that support a safe environment of care while preserving dignity, privacy, and patient experience.
• Serves as a member of multidisciplinary leadership teams and committees supporting organizational safety, emergency management, workplace violence prevention, patient safety, regulatory readiness, and business continuity.
• Ensures effective deployment of personnel, technology, equipment, and resources to achieve operational objectives.

Healthcare Regulatory and Compliance Integration

• Maintains working knowledge of healthcare regulations and accreditation standards including HIPAA, EMTALA, CMS Conditions of Participation, DNV standards, OSHA requirements, Georgia healthcare regulations, and applicable federal and state laws.
• Ensures police and security operations support organizational compliance efforts and do not negatively impact patient rights, patient care delivery, privacy requirements, or accreditation standards.
• Collaborates with Compliance, Legal, Risk Management, Patient Safety, Quality, Human Resources, Emergency Management, Infection Prevention, and Clinical Operations on matters involving investigations, regulatory events, grievances, workplace violence, and organizational risk.
• Assists with regulatory surveys, accreditation activities, corrective action plans, and organizational readiness initiatives.
• Serves as a subject matter expert on healthcare security and workplace violence prevention programs.

Police Operations and Investigations

• Directs all police department activities including criminal investigations, incident response, evidence management, emergency response, crime prevention, threat assessment, and enforcement activities.
• Ensures compliance with Georgia POST standards, GCIC/CJIS requirements, and all applicable law enforcement regulations.
• Reviews reports, investigations, arrests, use-of-force incidents, and other critical documentation for compliance, accuracy, completeness, and professional standards.
• Maintains effective partnerships with local, state, and federal law enforcement agencies.
• Oversees workplace violence investigations, behavioral threat assessments, and protective response planning in collaboration with Human Resources, Legal, Patient Safety, and executive leadership.

Environment of Care and Protective Services

• Oversees enterprise physical security systems, including access control, CCTV, visitor management, weapons detection technologies, duress systems, alarm monitoring, and security technology initiatives.
• Works collaboratively with Facilities, Engineering, Clinical Services, Information Technology, Volunteer Services, and other departments to support a secure environment of care.
• Oversees security-related aspects of parking management, key control, asset protection, infant security, morgue operations support, visitor control, and special event planning.
• Develops and implements security assessments, vulnerability analyses, and risk reduction strategies.

Emergency Management and Preparedness

• Collaborates with Emergency Management leadership to support hazard vulnerability analyses, emergency operations planning, incident command readiness, exercises, and response activities.
• Supports organizational preparedness efforts involving hurricanes, active threats, utility disruptions, mass casualty incidents, infectious disease events, and other emergencies.
• Ensures the OPSS department can effectively support Hospital Incident Command System (HICS) operations during emergencies and disasters.

Financial and Administrative Management

• Prepares and manages operational and capital budgets for assigned functions.
• Oversees staffing, scheduling, payroll administration, equipment procurement, vendor management, and contract oversight.
• Utilizes performance metrics, data analysis, and benchmarking to drive continuous i