Absence Operations: Business Operations Coordinator

Job Posting End Date: January 07

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

This position is accountable for providing administrative support (including travel, scheduling, expense reporting, etc.) and project work in support of projects and initiatives in a fast-paced environment.

The incumbent will support a Vice President, and possibly other management-level employees in the organization, to ensure project documentation is accurate, up-to-date and aligned with corporate standards.

Additional duties include action item follow-up, setting-up meetings, documenting meeting minutes, preparing pre-work for meetings, etc.

Principal Duties and Responsibilities

• Under direct supervision, assists in coordination of projects including preparing and maintaining project plans, project schedules, and staffing requirements. Tracks progress and identifies/resolves obstacles.
• Performs some administrative tasks such as answering/screening calls, arranging meetings, developing agendas, preparing progress reports, and ordering and maintaining supplies.
• Create, organize, and maintain project SharePoint sites and file structure for new and existing projects.
• Accountable for project reporting to ensure all information is collected and organized in a consistent manner while providing an accurate and up-to-date view of the project status.
• Accountable for following up on action items, documenting meeting minutes, etc. 
• Organizes tasks efficiently to meet deliverables on time; notifies management when schedules cannot be met; recommends and implements alternatives/options to minimize delay.
• Maintains the budget and conducts variance and trend analysis as needed.
• Establish cooperative, productive working relationships with functional business areas resources in order to resolve issues and keep the project moving.
• Conducts information searches, compiles data, and monitors and reports results as needed.
• Prepares budgets, including researches and estimating expenses, develops format for tracking expenses, analyses and researches discrepancies
• Assist with all day/multi-day meetings for leaders within or visiting company sites.  Can assist with development and coordination of pre-work, scheduling meetings, developing agendas, capturing and sharing information from the meetings.
• Co-ordination of organizational change communications and creation of new org charts.
• Assist with the coordination of projects including project plans, schedules, and action steps.
• Assist with the creation and maintenance of SharePoint site.
• Able to provide creation/maintenance of any type of reporting similar to what a block analyst completes

• May perform other duties as assigned, including special projects.

Job Specifications

• Bachelor’s degree or 1 to 3 years related work experience required.
• Good negotiation skills
• Strong written and oral communication skills
• Strong analytical and problem-solving skills
• Strong knowledge and experience with various Microsoft Office tools such as Access, Excel, Microsoft Word, Microsoft Projects, Power Point, and Visio.
• Strong planning, organizing and time manageme