Warehouse Office Manager

JELD-WEN is currently seeking a Warehouse Office Manager to join our growing team.

 

THE ROLE

 

Reporting to the Warehouse Manager, the Office Manager leads a highly responsible administrative function for the facility. The qualified individual will perform processes for scheduling orders consistent with plant capacity / constraints, customer slotting patterns, lead time commitments, and finished goods inventory targets. 

 

Essential Duties and Responsibilities:

 

The Office Manager is responsible to manage administrative processes including but not limited to invoicing, BOM accuracy / management, material costing, scrap reporting, issuing credits to intercompany customers, B2C transportation, freight accrual inbound & outbound logistics scheduling, and inventory accuracy. Other responsibilities of the office manager include auditing accounts payable and accounts receivable.

The selected candidate will work cross-functionally with Operations, Supply Chain, Finance, Safety, AP, and other departments to establish best practices; standardize processes, reporting tools, and metrics; and develop escalation triggers and recovery plans as necessary for the various functions overseen. This role will have a dotted-line reporting relationship with the Materials Management Office, which resides within the corporate Supply Chain function as the central governance organization.

The selected candidate will have a seat at the table with regards to setting policy and procedure for the various administrative functions under the purview of this position and will be expected to provide thought leadership and insights that support the continuous improvement effort, process standardization, and compliance across the North American enterprise.

• Manage a team and demonstrate excellent communication, inclusiveness, and collaboration skills with all levels of personnel in the organizational hierarchy.
• Works with top management in scheduling, bookkeeping, and coordination of meetings, projects, and product and customer-oriented issues.
• Provides leadership, direction, training, and guidance to associates to include staff, and personnel up and down the organizational hierarchy.
• Proactively delegates work, and manages the productivity, accuracy and efficiency of the Office Management staff under the position’s domain.
• Oversees and/or assists in the management of Inside Sales, Production Control, Order Entry, Scheduling and Accounting positions and processes.
• Manages the reception areas of their respective facilities to ensure effective customer relations, telephone, and mail communications both internally and externally to always maintain the professional image of JELD-WEN.
• Oversees and/or partakes in the negotiations and purchase of office supplies and furniture, office equipment, etc., for the entire staff/plant in accordance with company purchasing policies and budgetary restrictions.
• Works with top management and makes recommendations and implements policy and procedural changes as needed.
• Supervises the maintenance of office equipment, including copiers, fax machines, etc.
• Responsible for the facilities day-to-day operations in terms of distributing building access key and back-up to security access cards, etc.
• Participates as needed in special department projects as requested by Management
• Leads the implementation and execution of the JELD-WEN Corporate Cycle Count program at the site.
• Coordinates and manages all inbound & outbound freight including booking and scheduling.

 

Knowledge, Skills, Abilities

 

• Demonstrated leadership, interpersonal, technical, and problem-solving skills.
• Ability to coach and develop work teams and provide appropriate training.
• Ability to motivate/empower others and resolve conflict.
• Must be flexible and able to manage multiple priorities.
• Proficient in Microsoft Office and other JELD-WEN associated computer software and hardware applications such as PowerBI and TITAN ERP
• Excellent verbal and written communication skills.
• Must have the ability to maintain the highest degree of integrity and confidentiality.
• Travel is