Housekeeping Attendant

Gaylord Entertainment

JOB DESCRIPTION

 

Job Title:

Attendant House

Department:

Housekeeping - Rooms

Company:

Gaylord Hotels

Reports To:

Asst Exec Housekeeper

Supervises:

N/A

Job Description Date:

1/11/07

 

Job Purpose: Two to three sentences describing the overall purpose of the job

Perform a combination of cleaning duties to maintain cleanliness in guest corridors,

stairwells and common areas according to established procedures.

 

Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.

1.

Vacuum and clean all corridors, vending areas, guest service elevators, stairwells

and landings according to preset standards and procedures.

2.

Clean windows and light fixtures in common areas, replacing bulbs as required according to preset standards and procedures.

3.

Refresh housekeeping carts by providing clean linen and pull dirty linen and trash

from carts according to preset standards and procedures.

4.

Operate glass washing machine.

5.

Deliver clean glasses to designated linen closets and/or room attendant carts.

6.

Clean all equipment according to preset standards and procedures after use and return to designated areas.

7.

Assist in on-going projects such as rotating mattresses, deep cleaning rooms and shampoo projects.

8.

Clean guest rooms as needed according to preset standards and procedures. Strip linens from beds as required.

9.

Enter, respond to and close maintenance system work orders as required.

10.

Report maintenance problems immediately.

11.

Perform other duties as assigned.

 

Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.

Education

High school diploma or equivalent preferred.

Experience

No initial experience required. Knowledge of cleaning equipment, methods, and chemicals also preferred. Good communication skills requiredfor interaction with hotel guests and staff.

Licenses/Certifications

N/A

 

Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.

Question

Answer ( If yes, give multiple examples)

Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?

No

Does this position have authority to commit the employer in matters that have significant financial impact?

No

Does this position have authority to waive or deviate from established policies and procedures without prior approval?

No

Does this position have authority to negotiate and bind the company on significant matters?

No

Is this position involved in planning long or short-term business objectives?

No

Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?

No

Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?

No

Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.

Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Additional physical and visual requirements (check all that apply)

x

Identify and distinguish colors

x

Stand for long periods of time

x

Walk extended distances

x

Lift/carry 6-25 lbs.

x

Lift/carry 26-50 lbs.

x

Lift/carry over 50 lbs.

x

Reach hands and arms in any direction

x

Kneel and/or stoop repeatedly

 

Other

 

 

 

 

Working Conditions: