Jobs and Careers

Support Case Worker

Mission Australia

Roma House, United Statespart_timeVerifiedPosted 28 Nov 2024

💰 $76,460/yr

About the role

Permanent | Part time 4 days a week (Evening, Night and Weekend shifts)
Salary: $38.23/hr + Super + Penalty rates + Salary Packaging
Location: Spring Hill QLD 4000
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Mission Australia Brisbane Homelessness Service (previously Roma House) is a non-exclusionary temporary supported accommodation service that works in collaboration with Bric Housing located in Spring Hill, Brisbane and also provides mobile outreach services to clients in various locations. The service supports homeless males over 18 with medium to high needs.

Our Support Case Workers assist clients who are homeless or at risk of being homeless within a variety of settings, including residential and other accommodation types (boarding houses, private rentals, Department of Housing properties and other locations where people are residing or rough sleeping).

Your key responsibilities will be to:

Assist Case Workers, Team Leaders, and other staff members with tasks such as client intake, exits, meal provisions, linking with support agencies
Work closely with clients to create individual support plans to help them achieve their goals
Updating data, file notes and reporting for the service
Induct new clients into the service and ensure they are aware of relevant policies and procedures
Respond to crisis situations in line with policies and procedures utilising supports available

Requirements for Success

Diploma or Degree qualified in a relevant field including Social Work
The willingness and ability to work a 24/7 rotating roster
Experience working with clients from a variety of different backgrounds and levels of disadvantage
Strong skills in advocacy, communication and referral
A strong focus on customer service and the ability to treat clients with respect and compassion
Sound Computer skills in MS Office and strong written communication
Current First Aid Certificate or willingness to obtain
Current driver’s licence

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au

Find out more about a career with Mission Australia.

Your benefits