Data Analysis - Sr Professional

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Data Analysis - Sr Professional

What does a successful Operations Data Analyst for Issuer Disputes do? At Fiserv, an Operations Data Analyst for the Issuer Dispute team is responsible for the collection, analysis, and reporting of organizational and client/customer data. In this role, you will be critical in ensuring data integrity and leveraging insights to support important business objectives. As a member of our card solutions team, you will contribute to authorizing and settling point-of-sale (POS) and ATM transactions, monitoring ATMs, and providing nationwide switching of debit, credit, prepaid, and ATM transactions.

What you will do:

• Complete complex analysis of datasets in areas of research, development, or other targeted business objectives.
• Use advanced mathematical, statistical, and analytical methods to understand and gather insights from various data sources.
• Ensure data integrity by implementing quality assurance practices, gathering and fitting missing data, and resolving any anomalies.
• Use established statistical methods to determine sample sizes and appropriate methods to build and interpret data sets.
• Plan, conduct, and establish a functional vision for data assignments. Review progress and evaluate results.
• Identify and recommend changes in procedures, processes, and scope of delivery.
• Plan and assign projects or tasks to other associates, ensuring the delivery of process/project/service.

What you will need to have:

• High School Diploma required and/or equivalent military experience, Bachelor’s degree preferred.
• 4+ years of experience in data reporting/analytics.
• 4+ years of experience performing advanced to expert level work within MS Excel.
• 4+ years of experience with SQL, Tableau, Power BI, Cognos, or other analysis and visualization tools.

What would be great to have:

• Relevant technical certifications.
• Prior experience mentoring other team members.
• Experience with additional data analysis and visualization tools.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and lead to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without the need for sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or