Sr. Program Manager, Talent Management

About the team

The Zillow Group Talent Management organization drives the overall strategy and execution of learning initiatives for all employees, including but not limited to onboarding programs, professional development and performance, and leadership development. Our team is a dedicated group of leaders, consultants, facilitators, designers, program operation leads, program managers and LMS managers. Together, we work to enrich the career and learning experience of our employees, so they can develop personally and professionally in alignment with company goals.

The Senior Program Manager for Zillow Group (ZG) Onboarding, reporting to the Sr. Learning Manager of the Onboarding Programs Team as part of the Talent Management organization, partners closely with project team members, collaborators (i.e., business partners, HRBPs, client groups, legal, etc.), leaders, and cross-functional project teams to integrate learning solutions as the business rapidly moves forward. The Senior Program Manager owns project outcomes, drives project advancement, and resolves blockers. From a strategic perspective, this role is responsible for connecting projects within their program and cross-functionally at an organizational level.

About the role

• Drive project decisions and actions that align with partners' priority needs to ensure progress and successful outcomes

• Collaborate with project team members to define the project timeline, key deliverables, and milestones

• Ensure cohesive and unified learning experiences by aligning projects within programs and integrating them at a thoughtful level, while meeting objectives and aligning with ZG initiatives

• Strategically and consistently evaluate the program and take action on enhancements and improvements

• Assess program progress, evaluate results, and make adjustments as necessary

• Lead, manage and maintain high visibility, sophisticated level projects and develop program evaluation strategies for new and existing programs

• Proactively identify future talent management needs based on industry trends, technological advancements, and organizational growth plans

• Produce recommendations for collaborators and/or client groups based on evaluation findings and alignment opportunities with other programs

• Foster relationships with key partners and team members to ensure effective project implementation

• Brainstorm with other PMs/Sr. PMs to align projects and client needs into larger, streamlined initiatives

• Provide guidance and direction to project teams regarding the project scope, partners and objectives

• Communicate updates on resourcing needs, scope changes, and capacity on a consistent basis to Program Operations Leads and Talent Management Leadership

• Engage Learning Consultants from the Strategic Programs team for large program efforts, discovery consultation, data analysis, and other complex needs

• Provide mentorship and guidance to junior members of the talent management team

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $101,600.00 - $162,400.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Excellent relationship management skills especially with senior team members and across projects of high risk and complexity

• Strong analytical and problem-solving skills, with the ability to collect and interpret data to drive decision-making

• Strategic mindset with the ability to connect projects and initiatives to the larger goals and objectives of the organization and advance projects even in situations of ambiguity where the steps may not be clear

• Strong proficiency using Asana, Slack, Outlook, GSuite (docs, forms, sheets, slides), Mural, LMS (Docebo)

• Advanced consultative skills, with the ability to diagnose and analyze stakeholder needs,