Job Category:

Information Technology

Work Shift/Schedule:

12 Hr Afternoon - Evening

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Mid-level position responsible for support, implementation, repair, and maintenance of Network wired, wireless, and security infrastructure/applications, including: routing, switching, IPS/IDS, firewalls, B2B VPN, remote access VPN, network access control, application delivery, WAF, RF management, BLE, RTLS location services, advanced data center overlay technologies, cloud technologies (AWS, GCP, Azure), WAN/SDWAN technologies (including satellite, cellular, and broadband), UPS technologies, and DDI. This position must be able to demonstrate each of the job specific skills and abilities listed. 

Minimum Job Qualifications

• Licensure or other certifications:

• Educational Requirements: Bachelors degree in Computer Science or related field required.  In lieu of a Bachelors Degree, 6 to 8 years of experience in a similar role in another organization will be considered.

• Minimum Experience: Four (4) years experience supporting critical IT network infrastructure in a highly available 24x7 environment.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications: Juniper JNCIS, Cisco CCNA, or similar certification preferred.

• Preferred Educational Requirements:

• Preferred Experience:

• Other: 

Job Specific and Unique Knowledge, Skills and Abilities

• Ability to articulate technical expertise to peers and leadership team

• Ability to lead collaborations with teams to build the best possible solution for customers

• Moderate understanding of networking concepts and ability to walk through communication flows in extensive detail

• Passion in identifying innovative approaches to using new or existing technologies to meet current and future business needs

• Experience mentoring and providing technical guidance to junior engineers and peers

• Understanding of WAN technologies including SDWAN, satellite, cellular, and broadband connectivity

• Knowledge and experience with network financials and billing

• Ability to work with end users and IT staff to define network requirements for IT systems user experience

• Moderate experience troubleshooting Networking infrastructure and components, IT systems, and cloud environments

• Eagerness and willingness to pursue continual education to foster personal growth

• Moderate experience in helping people communicate through enterprise scale network and network security environments with a focus on Juniper/Mist, SDWAN, and hybrid multi-cloud environment routing and switching, as well as Palo Alto, Forescout, and F5 security tools

• Moderate experience with routing and switching (BGP, OSPF), network access control, L2/3 overlays (EVPN, VXLAN, ACI, OTV), hybrid multi-cloud environments (Azure, AWS, GCP), B2B and remote access VPNs, RF environments, RTLS technologies (BLE, UWB), and disaster recovery environments

Essential Tasks and Responsibilities

• Participates in on-call rotation

• Perform complex problem isolation within the network

• Creates technical documentation for infrastructure solutions

• Assist with defining technical network engineering policies and procedures

• Ensure the security of the system by driving standards and policies across all applicable technology towers

• Monitor Network Services infrastructure capacity and performance to ensure continued, uninterrupted operation of its systems and applications

• Lead/coordinate new network infrastructure and applications deployment

• Coordinate and collaborate with vendors on repair and maintenance of various network systems and their components

• Assist Management with Network Services financial planning, budgeting, and billing

• All other duties as assigned by the Unified Communications Manager and/or the IT Network & Telecommunications Supervisor

Physical Demands

• Weight Lifted: Up to 50 lbs, Frequently 31-65% of time

• Weight Carried: Up to 50 lbs, Frequently 31-65% of time

• Vision: Heavy, Constantly 66-100% of time