Medical Assistant II

Job Summary
Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant II will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

• Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
• Collaborates work efforts with the clerical staff to optimize operations and patient flow.
• Interacts with outside healthcare facilities and agencies involving patient care and insurance.
• Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
• Perform front office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrates excellent customer services skills and supports the model of patient and family centered care.
• Performs and is formally assigned one of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time: Primary Care gaps in care identification, outreach, and chart preparation Residency clinic role High level disinfection Designated new hire preceptor Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador) Care management (PDCMs) Qualified language interpreter Super User for EPIC or specific competency Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling. Multi-site/flexible float pool assignment

Qualifications

• Required High School Diploma or equivalent
• Required Completion of an accredited MA program, including a clinical rotation, or equivalent experience. Certifications listed below are effective April 7, 2025. Team members may have other certifications and hire dates before April 7, 2025.
• 6 months of relevant experience Six (6) months MA work experience or a completed Beaumont MA internship is required. Required
• 2 years of relevant experience 2-3 years of MA experience. Preferred
• CRT-Basic Life Support (BLS) - AHA American Heart Association Upon Hire required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross Upon Hire required
• CRT-At least one License and/or Certification in area of specialty - UNKNOWN Unknown 90 Days required
• CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants preferred Or
• CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists preferred Or
• CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing preferred Or
• CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association preferred Or
• LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan preferred

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 25 lbs
• Waist to Waist > 5 lbs: Seldom up to 5 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom up to 5 lbs
• Bilateral Carry > 5 lbs: Seldom up to 25 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Seldom up to 20 lbs
• Pulling Force > 5 lbs: Seldom up to 15 lbs
• Sitting: Frequently
• Standing: Frequently
• Walking: Frequently
• Forward Bend - Standing: Seldom
• Forward Bend - Sitting: Seldom
• Trunk Rotation - Standing: Seldom
• Trunk Rotation - Sitting: Seldom
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Seldom
• Forceful Pinch > 2 lbs: Seldom
• Finger/Hand Dexterity: Frequently

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

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