Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Holidays - Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours:

variable

Shift:

4 - Mixed Shift, 7.5 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0658 Sagamore St.

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:
1. Performs duties using recovery-oriented principles. 
2. Demonstrate person centered strength-based communication and relationship with Persons. 
3. Demonstrate effective communication with staff, peers and other professionals. 
4. Ability to observe, document, teach and respond to mental and physical health as well as other needs of clients such as community living skills
5. Serve as a residential counselor for specified number of residents as directed
6. Assists in creating a safe therapeutic milieu by fostering a culture of recovery.
7. Implement treatment plans; interventions and properly document using progress/service notes.
8. Assist with the client admission process by completing all required documentation accurately, as required.
9. Search clients and their belongings for contraband upon admission and as required.
10. Work with clients to assist with activities of daily living (ADL’s) which may include but are not limited to personal hygiene and self-care skills, laundry, money management and budgeting, symptom management, relapse prevention, use of public transportation, problem solving and conflict resolution, and other interventions as necessary
11. Ensure healthy menu planning, food shopping, and meal preparation through coordination and assistance. MYR is excluded from this responsibility.
12. Monitor clients’ medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage. MYR is excluded from this responsibility.
13. Work with clients to maintain the residence on a daily basis including chores, bedroom upkeep, yard and other light housekeeping duties.
14. May be required to provide physical assistance, close supervision and other such duties. MYR is excluded from this responsibility.
15. All programs require the transport of clients in a personal vehicle or a company vehicle (if provided by the program) except: Passages, MYR, Urgent Care, Detox & TSS
16. Maintain and comply with regulations as applicable for DMH, HUD, BSAS and DPH such as MAP Certification, Human Rights, Dual Diagnosis, Infection Control, Vital Signs, CPI, CPR, First Aid, annual compliance training and other CHL required trainings.  All certifications must be completed within five months after starting employment
17. Assist individuals with intervention work as outlined in their treatment plans.
18. Lead skill development and/or other group(s) as assigned.
19. Redirect clients as needed in order to provide a safe atmosphere/environment.
20. Provide crisis intervention and support
21. Performs program cleaning, including laundry, clerical work and/or organizing program supplies as assigned.
22. Notify supervisor of any identified problem or deficiency in the program.
23. Review resident records, medication logs and treatment plans for completeness and accuracy as assigned.
24. Answers telephone in a professional manner while documenting all relevant information.
25. Monitor client location and condition per program regulations.
26. Perform other related job duties.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Grade C02: Residential Counselor I: Minimum of a high school