Change Lead

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role: 
The T&O Change Lead will play a key role in ensuring specific Technology & Operations (T&O) meets its objectives by driving high levels of adoption of changes driven by the T&O portfolio of programs across both enterprise & broadcast systems. This role will focus on the people side of technology change and will need to build and maintain strong relationships with impacted audiences, including managers of all levels, becoming a trusted adviser supporting teams through periods of change.  

The T&O Change Lead may be embedded in one program or engaged across multiple projects. It will be up to the T&O Change Lead to complete analysis of the program or project and determine the amount of change support required. Once the analysis is complete, their primary responsibility will be creating and implementing change management strategies and plans to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact the workforce.  

The T&O Change Lead will work closely with Program and Project teams, integrating change activities into project plans and reporting. In order to deliver the desired change, this role will collaborate closely with the rest of the Business Change & Training team as well as other technical teams and utilize a network of change ambassadors. 

Change Management (30%)

• Change management analysis & assessments  

• Understand the change drivers and impacts to build a plan to deliver the change and ensure it is supported into BAU  

• Identify key change moments and mitigate any program risks/issues  

• Identify and manage anticipated resistance  

• Evaluate and ensure user readiness  

• Define and measure success metrics and monitor change progress  

Training & Communications (30%)

• Collaborate with specialist training, communication, technical and support teams to develop and implement change plans  

• Plan and assist in the development and implementation of Training initiatives 

• Plan & deliver communication initiatives  

Project Management (20%)

• Participate in program/project planning & integrate change management activities  

• Consult and coach project teams on user adoption journey considerations 

• Manage key relationships with program & project teams 

Stakeholder Management & Influencing (20%)

• Liaise with project, technical & support teams to coordinate effort to deliver the change 

• Influence & coach managers and supervisors to guide their people through the change 

• Engage with leaders of all levels 

Qualifications & Experiences: 

• A solid understanding of how people go through a change and the change process  

• More than 5 years experience as a Change Manager 

• Experience and knowledge of change management principles, methodologies, and tools  

• Experience working in IT and/or entertainment/broadcast environments with project managers and technical staff  

• Exceptional communication skills, both written and verbal  

• Excellent organizational skills  

• Excellent relationship management & influencing skills 

Not Required but preferred experience: 

• Bachelor degree or equivalent qualification in business, information technology, change or project management 

• Experience working in a national or global company 

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/  along with some insights from the