Senior Manager - Strategic Initiatives

Job Description:

At Sparklight, a Cable One company, you’ll be part of a team that keeps people connected to what matters most. Here, your career is more than just a job—it’s a journey filled with purpose, growth, and support. You’ll thrive in a role that values your well-being, offers a strong work/life balance, and encourages you to make a difference in the community where you live and work. We’re proud to foster a workplace that’s open, inclusive, and genuinely welcoming—where you can be yourself and feel right at home.

What you will do to contribute to the company's success  

1. Strategic Initiative Leadership

• Operationalize, monitor and implement cross-functional strategic initiatives.
• Maintain alignment on strategic goals and ensure priorities are clear across teams.
• Provide oversight for high‑priority, ambiguous, or cross‑departmental initiatives.  

2. Executive Steering Committee Support

• Serve as a cross‑departmental bridge to improve collaboration.    
• Coordinate multi-team efforts and remove execution impediments.
• Identify inefficiencies and process gaps within specified initiative/project.
• Compile initiative information and assist in developing recommendations for senior leadership.  

3. Operations Transformation

• Act as an operations liaison ensuring alignment, communication, and structured execution.  
• Support operational improvement programs, including workflow redesign and integration readiness.
• Validate and support smooth transitions for system integrations or acquisitions across operations.  

4. Technical Operations & Transitional Leadership

• Lead critical cross-functional execution during transitional periods (e.g., systems modernization, operational restructuring).  
• Stabilize daily operations while advancing long-term transformation initiatives.
• Support Operational Intelligence, Field Operations, and related technical functions to ensure alignment and progress.  

Additional Responsibilities

• Establish and maintain effective communication channels across business units.
• Assist in preparation of executive-level reports, dashboards, and updates on initiative status.
• Lead or support special projects as assigned.

Qualifications

• Bachelor’s degree required; Master’s preferred (e.g., MBA, MS in Operations, Organizational Leadership).
• 8+ years of experience in strategy, operations, digital transformation, or program management.
• Proven track record leading cross-functional enterprise initiatives.
• Experience supporting or leading operational or technical transformation is strongly preferred.
• Knowledge of strategic planning, organizational transformation, and enterprise program management.
• Strong understanding of operational processes, cross‑functional workflows, and change management.
• Ability to simplify complex problems and present clear, actionable recommendations.
• Ability to communicate effectively with executive leaders and cross-functional stakeholders.
• Strong organizational skills with the ability to manage multiple initiatives simultaneously.
• High proficiency in structuring initiatives, establishing governance, and ensuring disciplined execution.

Core Competencies  

• Committed: We value each and every customer and work hard to earn their trust, retain their business, and support the communities we serve.
• Helpful: We provide support in ways that are most useful to our customers, addressing their needs with expertise, respect, and empathy.
• Proactive: We anticipate what our customers need and take initiative to make their experience with us seamless, easy, and rewarding.
• Personal: We take the time to understand our customers and tailor our communications and interactions to meet their unique needs and expectations.

Benefits 

As a key contributor to our growth, your performance doesn’t just move the needle—it sets the pace. That’s why we offer a benefits package designed to keep you energized, focused, and supported—on and off the sales floor:

• Day-One Coverage: Medical, dental, and vision plans kick in the moment you do—no waiting period.
• Life Insurance: Peace of mind for you and your family, including spouse and children.
• 401(k) with 100% Match: We match your contributions up to 5% from day one
• Generous Paid Time Off: Vacation, holidays, and personal/sick days to help you reset and come back stronger.

Additional Perks