Junior Guest Services Assistant/Receptionist

<span id="requisitionDescriptionInterface.reqTitleLinkAction.row1" title="">Junior Guest Services Assistant/Receptionist</span><span><span> </span></span><span id="requisitionDescriptionInterface.ID1410.row1" title=""><p><span><b><span lang="EN-US"><strong></strong></span></b></span></p><p><span><strong>Firm Summary</strong></span><span><i><span lang="EN-US"></span></i></span></p><p><span><span lang="EN-GB">White &amp; Case is an elite global law firm serving leading private equity funds, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be. We have been in Stockholm for over 40 years and have more than 70 lawyers, including 12 partners. Our core practice areas in Stockholm include private equity, corporate M&amp;A, debt finance, capital markets and dispute resolution. </span><span lang="EN-US"> </span><span lang="EN-GB"></span></span></p><p><span><span lang="EN-US">With lawyers operating from more than 40 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.</span></span></p><p><span><span lang="EN-US">It’s not just about our global network of offices; it’s the global interconnectedness of the Firm that our people, and our clients value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work and why we attract a diverse group of people.</span></span></p><p><span><span lang="EN-US">Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. </span><span lang="EN-US"> </span><span lang="EN-US">Our people represent 90 nationalities and speak 80 languages.</span></span></p><p><span><strong>Position Summary</strong></span><span><span lang="EN-US"></span></span></p><p><span><span lang="EN-US">Our mission is to deliver world-class service to visitors, clients and employees. As part of our Guest Service team, you are the first and last impression our visitors have — the face of our company and a key ambassador of our brand experience. Working in the role as </span><span lang="EN-US"> </span><span lang="EN-US">junior member of a </span></span><span><span lang="EN-US">first class Guest Services team, you will take care of the Concierge operations and Reception in our Stockholm office. You will also assist the Office Operations Manager in facility-related operations</span></span><span lang="EN-US"> </span><span><span lang="EN-US">to coordinate all guest services and ensure the guest experience is of the highest possible quality. </span></span><span><span lang="EN-US">This is a full-time position</span><span lang="EN-US"></span></span>.</p><p><span><strong>Duties and Accountabilities</strong></span><span><span lang="EN-US"></span></span></p><p><span><span lang="EN-US">In coordination with the rest of the Guest Services Team in our Stockholm office, your primary responsibilities include but are not limited to:</span></span></p><ul type="disc"><li><span lang="EN-US">Preparation and maintenance of meeting rooms before, during and after client or internal meetings</span></li><li><span lang="EN-US">Reception of Clients: physical, email and telephone calls, adhering to the agreed service levels</span></li><li><span lang="EN-US">Welcome and escort all visitors to their work place/room.</span></li><li><span lang="EN-US">Management of the cloakroom and the catering zone in our Client Suite</span></li><li><span lang="EN-US">Management of our internal common areas (lunch room, bistro, kitchenettes)</span></li><li><span lang="EN-US">Coordination with IT and Audio Visual Services in order to cover the needs of our guests and solve basic technological issues</span></li><li><span lang="EN-US">Interaction with vendors: cleaners, catering, fresh fruits, flowers, etc.</span></li><li><span lang="EN-US">Ensure that the housekeeping of the Client Suite Rooms, Internal Meeting Rooms and Guest Offices are maintained to a very high standard at all times.</span></li><li><span lang="EN-US">Concierge activities (reservations of hotels, restaurants, taxis).  Advice to our foreign guests on anything related to their visit to Stockholm</span></li><li><span lang="EN-US">Ensure your product knowledge on building facilities, catering menus, local amenities, organizational structure and people is up to date and relevant so that all enquiries are dealt with in a professional manner and expedited quickly.</span></li><li><span lang="EN-US">Security activities (doors, access cards management; alarms, etc.)</span></li><li><