Business Strategy and Planning Manager

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Business Strategy and Planning Manager, you will Provides support to executive management to identify, develop and communicate specific business strategies across Bank functional areas, applying sophisticated knowledge of USAA, industry, business development, and financial planning. Conducts strategic analyses of business needs and environmental trends in support of business strategy development and planning processes and, as appropriate, enterprise strategy and planning processes. Conducts business strategy reviews to assess progress and drive awareness to leaders of strategy achievement. 

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX.  Relocation assistance is not available for this position. 

What you'll do: 

• Guides development and coordination of Bank strategy. Works with Bank executive management to establish strategic framework to enable short and long-term business goals and objectives. 

• Identifies and implements specific processes to lead the business strategic and operational planning process. 

• Maintains and aligns business process and frameworks to USAA enterprise strategy process and framework. 

• Builds and maintains Bank specific strategic and operational roadmaps to ensure results are met (current and future). 

• Supports integration of organizational change plans and strategies for large, sophisticated business specific initiatives that align with organizational change practices. 

• Performs primary and secondary research and makes recommendations based on emerging trends, driven threats, business process improvement, and opportunities  

• Guides team members as they perform research and analysis. 

• Supports Bank executive leadership with the design and coordination of the annual strategic planning and operational planning processes. 

• Assembles key participants and guides and facilitates cross-functional teams in the strategy development and implementation of business solutions. 

• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures. 

What you have: 

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 

• 6 years of directly related business planning consultation with experience supplying to the development of business strategy short-term and/or long-term goals. 

• Effective facilitation experience to include executive level communication and ability to influence. 

• Experience in Project Management. 

• Strong eye for business in financial services or related industry, and a shown ability to balance critical thinking with practical implementation skills. 

• Demonstrated analytical skills, an ability to translate raw information into actionable strategies and initiatives. 

What sets you apart: