Area Business Manager, Syracuse, NY - Migraine (Secondment / 4 Months)
PfizerAbout the role
WHY PATIENTS NEED YOU
This role reports to the Regional Business Director (RBD) and partners closely with customer‑facing and headquarters teams across the organization. The Area Business Manager (ABM) is responsible for leading and supervising 10 representatives within the assigned area, driving sales performance across the business portfolio, and developing strong knowledge of the local market landscape to identify key stakeholders and emerging trends.
The ABM will provide regular in‑field and virtual coaching, maintain frequent customer contact, and build strong partnerships with Marketing, Channel, and cross‑functional colleagues. This role ensures compliant execution, reinforces understanding of relevant policies, and promotes a culture of integrity. Extensive travel is required.
HOW YOU WILL ACHIEVE IT
People Leadership & Development
Supervise district operations, including:
Hiring and onboarding
Live and virtual coaching
Representative development and performance management
Assignment of priority accounts within the medical community
Lead and coach representatives to improve:
Selling skills
Product and scientific knowledge
Business planning and execution in a hybrid environment
Apply situational leadership to support development across virtual and face‑to‑face engagements
Build strong team culture, engagement, and morale in a hybrid model
Promote a feedback and continuous‑improvement mindset using tools such as customer feedback, virtual pulse surveys, and team barometers
Business & Strategic Leadership
Develop and execute district strategic and business plans aligned with RBD expectations
Own district‑level budget planning and resource allocation
Plan, organize, and monitor performance to maximize district and RBU business potential
Conduct proactive data analysis to identify market trends and opportunities
Maintain visibility into individual sales representative planning and execution
Customer & Stakeholder Engagement
Build and sustain strong relationships with:
Customers, including Key Opinion Leaders (KOLs)
Internal stakeholders across district, region, and cross‑functional teams
Channel partners
Collaborate with Marketing during the Operational Planning process to define key strategies, business imperatives, and objectives
Identify and develop key account opportunities with regional and national impact
Develop external advocates and support advocacy and community engagement as appropriate
Cross‑Functional Collaboration & Execution
Champion cross‑functional collaboration while ensuring all compliance guardrails are followed
Coach representatives on:
Effectively connecting with cross‑functional partners to address customer needs
Using digital tools and platforms (e.g., digital triage applications)
Effectively plan and lead meetings with district management teams, channel partners, and cross‑functional stakeholders
Operate effectively within integrated account teams
Compliance & Integrity
Ensure personal and team adherence to all compliance policies and processes
Reinforce district standards and expectations
Escalate issues as needed and model leadership by example in integrity and compliance
QUALIFICATIONS
Must-Have
Bachelor’s degree required with 3+ years of experience.
Demonstrated leadership experience across peer and customer groups
Prior pharmaceutical, biotech, or medical sales/marketing experience preferred
Experience working with Key Opinion Leaders or high‑influence customers in large practices, hospitals, or managed care organizations preferred
Willingness to travel as required to build internal and external relationships
Nice-to-Have
MBA or relevant graduate degree preferred
5+ years of people management experience
Proven ability to:
Develop and motivate others
Lead through change
Deliver on business imperatives
Specialty experience strongly preferred
Demonstrated “Science First” mindset with ability to lead across a broad
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