Patient Registration Rep

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

Schedule: The rotating schedule is from 6:30am to 7:00pm For one week, shifts are assigned Monday and Tuesday, off on Wednesday and Thursday, and then scheduled on Friday, Saturday, and Sunday.  

Pay Range: $15-$18 per hour

Location: Ascension St. John Broken Arrow

Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care. 

This is more than registration — it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.

What You’ll Do: 

·       Provide exceptional customer service and assist patients and families with the check-in process, working across multiple computer systems to register patients efficiently

·       Answer phones and gather accurate patient information quickly in a fast-paced environment

·       Support timely access to care by minimizing delays in registration and answering questions with confidence, clarity, and compassion

·       Build trust with patients during moments when they may be ill, anxious, confused, or overwhelmed

·       Navigate diverse insurance plans and coverage details, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable 

·       Collaborate with nurses, physicians, and care teams to ensure smooth patient flow 

No healthcare background? No problem. We’ll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career.

What We’re Looking For: 

• Exceptional customer service experience, communication, and interpersonal skills 
• Strong composure and professionalism in a fast-paced environment 
• Ability to multitask and prioritize quickly with high attention to detail 
• Comfortable with shifting priorities based on patient needs 
• Experience with patient access, medical registration, insurance verification, or front desk is a plus (but not required)
• High School Diploma or GED
• Ability to pass a background check, drug test, and meet vaccination requirements

 What You’ll Gain: 

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