Information Systems Technician (Associate)

Bring your tech talents to a team that makes a difference!
Do you enjoy solving problems and helping others succeed? PCHC is looking for a motivated and customer-focused Information Systems Technician to join our team. In this role, you’ll be the friendly face (and voice!) behind the scenes, keeping our technology running smoothly and our staff supported—so they can focus on delivering the best possible care to our patients. Whether you’re building on early IT experience or ready to take your skills to the next level, this is a great opportunity to grow your career while making an impact across every corner of PCHC. If you’re ready to learn, support, and make a difference every day—we’d love to hear from you! Apply today.

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Schedule: Full-Time, Monday-Friday, 8am-5pm
(NOTE: This position requires travel within PCHC sites and departments. Mileage is reimbursed per PCHC’s Business Travel and Expense Reimbursement Policy)

Highlights of the Position:

• Provides impeccable customer service to our staff by troubleshooting and resolving technical issues related to computer systems, software, and hardware via the phone, in-person, and through other electronic means.  
• Demonstrates knowledge of computers, various operating systems, and a wide variety of application software.
• Installs, configures, repairs, and upgrades PC software and operating systems. Installs and repairs routine client computing hardware, software, mobile devices, and more.
• Explains issues and problem-solving process to staff in a manner of which is easily understood.
• Demonstrates excellent communication, time management, and follow-through.
• Collaborates with all teams to identify ways to improve information systems experience.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more! 

Education and Experience:

• Post-secondary education or certifications in computer related field required.
• At least one year of professional experience in use, configuration, installation and support of computers and information systems preferred.
• At least one year of professional experience providing excellent customer service preferred.
• Experience running, terminating and testing cable preferred.
• Having a valid driver’s license with an acceptable driving record and/or an appropriate length of driving experience for insurance purposes is required. Any concerns raised by the results of a driving record check will be subject to an individualized review to determine whether the infraction is relevant to the individual’s ability to perform the responsibilities of the position, in accordance with PCHC’s Automobile Safety and Background Check policy.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.