Workers Compensation Assistant - Lake Shore Drive

Position Highlights:

• Position: Worker's Compensation Assistant
• Location:Chicago, IL (Lake Shore Drive)
• Full Time/Part Time: Full Time
• Hours: Monday-Friday, 7:30am - 4pm
• Required Travel: Based upon department need

A Brief Overview:
As a Workers Compensation Assistant you will play a crucial role in ensuring the efficient and compliant management of workers' compensation claims and related processes. In this position, you will work closely with hospital staff, insurance carriers, and injured employees to facilitate the workers' compensation claims process and help maintain a safe and supportive working environment for all employees.

What you will do:

• Act as the primary point of contact for injured employees, HR personnel, attorney’s offices, case managers, and insurance carriers.
• Ensure timely communication of all treatment plans to referral sources and provide follow up as needed
• Communicate approvals, denials, or delays to patients, physicians, and clinical team to ensure the smooth progression of claims
• Coordinate and schedule Independent Medical Examinations and record reviews with available physicians. Coordinate pre-payment of physical services and obtain records/films for these appointments. Follow up when indicated
• Assess program efficiency. Collaborate with program medical director, clinical, and administrative teams to recommend and implement changes for improvement. Develop and run program reports. Educate and mentor administrative and clinical team at all regional locations on relevant Worker’s compensation laws, standards, policies, and procedures.
• Establish dashboards to regularly review workers compensation volume, referral sources, within practice. Collaborate with HR and medical staff to develop and implement return-to-work programs for injured employees.
• Monitor and track the progress of employees during their transition back to work.
• Collaborate with the hospital's safety committee to identify and mitigate potential workplace hazards.
• Collaborate with HR and medical staff to develop and implement return-to-work programs for injured employees.
• Monitor and track the progress of employees during their transition back to work.
• Answer phone, greet patients upon entry, and obtain appropriate patient documentation as needed
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What you will need:

• Associates Degree Required
• Previous experience in workers' compensation, insurance claims, or a related field is a plus And
• Previous experience working with a computerized scheduling system preferred

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Or