DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

ADULT PROTECTIVE SERVICES INVESTIGATOR SENIOR

Job Location:

Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS) / Financial Exploitation Unit (FEU)
8620 North 22nd. Avenue, Phoenix, Arizona 85021

Posting Details:

Salary: $24.5192 - $27.2356 hourly 

Grade: 19

Closing Date: 5/5/2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as an Adult Protective Services Investigator Senior with the Financial Exploitation Unit. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

You will investigate allegations of financial fraud and exploitation of vulnerable or incapacitated adults, 18 years of age or older. You interview victims, alleged perpetrators, witnesses, and collateral third parties to gather evidence and establish the chain of events leading to the alleged fraud/exploitation. You write detailed investigative reports. You may work with law enforcement and/or prosecutors to discuss findings as required. Please review the video to learn more about the APS Investigator's role and responsibilities - https://vimeo.com/408184827

Job Duties:

Essential duties and responsibilities include but are not limited to:

● Conducts financial investigations and data analysis of complex fraud and financial exploitation cases perpetrated against vulnerable adults.
● Provides financial expertise in the investigation and aids in the prosecution of financial fraud cases.
● Examines and audits public and third-party records for accuracy.
● Uncovers, analyzes, and quantifies financial data and testifies concerning financial misrepresentation, omissions, and/or fraud in Adult Protective Service (APS) cases.
● Gathers, compiles, and prepares a variety of investigative and financial reports.
● Confers with the Arizona Attorney General's Office making recommendations, preparing exhibits, and attending court proceedings.

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

● Accounting principles, practices, and procedures and auditing financial records.
● State statutes governing investigation of financial exploitation (Title 46-Welfare) and financial investigation techniques and methods.
● Administrative hearing process
● General banking procedures and different forms of financial exploitation

Skill in:

● Oral and written communication including writing reports.
● Interviewing to extract pertinent information.
● Establishing and maintaining interpersonal relationships
● Using a variety of computer software packages (e.g., Excel, Word, Google Suite, etc.)

Ability to:

● Make appropriate decisions in high stress situations and exercise proper judgment and behavior.
● De-escalate volatile situations.
● Prepare documents for and testify at court or administrative venues.
● Enter, retrieve and correct data from automated case management systems.

Selective Preference(s):

The ideal candidate for this position will have:

● Bachelor’s or Master’s Degree in Social Work, Criminal Justice, Rehabilitation, Healthcare, or closely related field OR
● Three (3) years as an APS Specialist.
● Experience in forensic accounting or criminal investigation of financial exploitation can substitute for APS Investigator experience.

Pre-Employment Requirements:

● In-state travel is required.