Sr. Manager Change Enablement

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Job Description:

Summary

The Senior Manager Change Management supports Ryder's business objectives by developing, implementing, and executing change enablement strategies and plans that maximize employee adoption and minimize resistance.

Essential Functions

• Lead Change Initiatives: Manage and lead change initiatives, ensuring smooth transitions and adoption of new processes, systems, and technologies.

• Communication and Engagement: Develop and deliver effective communication plans to keep all stakeholder informed and engaged throughout the change process.

• Risk Management: Identify potential risks and resistance to change and develop strategies to mitigate the risks.

• Training Support: Provide input on training to ensure employees are well-prepared for changes. Provides ongoing support and resources.

• Monitor and Report: Track and report on the progress of change initiatives, using metrics to measure success and identify areas for improvement.

• Collaboration: Partners closely with the PMO and project teams to integrate change management activities into project plans and ensure cohesive execution.

• People Management: Manages change analysts responsible for supporting work within change initiatives

• Stakeholder Management: Identify and engage key stakeholders, including employees, management, and external partners, to ensure buy-in and support for change initiatives.

• Change Impact Management: Identify key changes to impacted stakeholders to use in communication, engagement, and training resources

• Change Sustainment: Collaborate with Process and Product Owners on a plan to sustain the change long term with stakeholders.

Additional Responsibilities

• “Produces” Microsoft Teams webinars and live virtual events on the back end.

• Supports Technology Change Enablement team within the Transformation & Office of the CIO with internal initiatives.

• Perform other duties as assigned.

Skills and Abilities

• Strong understanding of change management principles, methodologies, best practices, and tools, Required

• Excellent communication and interpersonal skills, Required

• Proficiency in project management approaches and tools, Preferred

• Ability to lead and manage teams through change, fostering a positive and collaborative environment, Required

• Strong analytical skills to assess the impact of changes and measure the success of change initiatives, Preferred

• Ability to work effectively with various teams and stakeholders to ensure successful implementation of changes, Required

• Familiarization with IT or Technology terminology and operations, Preferred

Qualifications

• Bachelor's Degree in change management, communications, media, or organizational development, business, psychology, liberal arts, or related field. An advanced degree is a plus., Required

• 7 years or more proven experience in change management, including leading organizational change initiatives, Required

• 1 year or more managing people, Preferred

• Proficient with Microsoft 360: Teams, Outlook, PowerPoint, SharePoint Expert, Required

• Knowledge of Snag It, Canva, and Kahoot! Advanced, Preferred

Job Category

Change Management

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$115,000.00

Maximum Pay Range:

$140,000.00

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time of