Clerical Assistant L1-2, GAS ENG Customer Planning

Project Management and Customer Programs is seeking a motivated and detail-oriented Clerical Assistant to join the Gas Engineering Customer Planning section. The selected candidate will provide administrative and project support to Gas New Business and Oil-to-Gas Engineering processes. The incumbent will work closely with Engineering Supervisors and layout vendors to ensure work accuracy and adherence to timelines. Core Responsibilities

• Track and monitor work submissions and responses between the company and the layout vendor using Microsoft Excel.
• Ensure completion of work submissions by the layout vendor and confirm payment readiness.
• Utilize Oracle iProcurement to initiate and send work requests to the layout vendor.
• Review vendor invoices to ensure accurate payment for completed work.
• Review, edit, and create work requests in the Gas Work Management System (ARM).
• Modify or edit work requests in Gas Work Management System (ARM) as directed by the supervisor.
• Utilize the Customer Project Management System (CPMS) to inquire about a job, locate duplicate jobs, and update the system with notes and attachments.
• Access the Customer Care and Billing System (CC&B) to retrieve customer account information, confirm customer gas usage, and locate gas meter numbers.
• Scan, receive, review, and advance cases in Adept.
• Review and understand EGIS maps for gas mains and services.
• Review and understand Conduit maps and C&DO plates for electric services.
• Cross-check layouts in Procemx prior to submitting work orders for approval on pre-paving, protected streets, wetlands, and other projects.
• Prepare layout folders and engage in regular process checks to ensure completion and accuracy.

Required Education/Experience

• High School Diploma/GED

Licenses and Certifications

• Driver's License Required

Physical Demands

• Ability to push, pull, and lift up to 25 pounds
• Sit or stand to answer a phone for the duration of the workday
• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Possess manual dexterity and the ability to use hands for the duration of the workday
• Ability to stoop, bend, reach, and kneel throughout the workday
• Stand to use/operate office equipment for the duration of the workday

Additional Physical Demands

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee