Senior Site Reliability Engineer

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

Are you interested in working for one of the most exciting teams at Microsoft? Then look no further than Microsoft Teams SRE team. You will be building solutions that leverage state-of-the-art technologies to deliver the next evolution in collaboration and teamwork.

A Site Reliability Engineer is what you get when you treat operations as if it is a software engineering problem. Our mission is to improve the availability, latency, performance, and security of the Microsoft M365 Security services. Like traditional operations, we keep important revenue-critical systems up and running, even when natural disasters, bandwidth outages and configuration problems occur. Unlike traditional operations groups, we identify and address these software problems directly through software improvements, innovative technologies, and systems automation.

We are looking for a Senior Site Reliability Engineer for M365 Security that will provide leadership, direction and accountability for networking, infrastructure design, end to end implementation and security for M365 Security services. Proficient collaboration skills will be required working closely with other engineering teams to ensure services/systems are highly stable and performant and meet the expectations of internal stakeholders and external customers and users. This opportunity will allow you to learn what it takes to deploy and run services that powers Microsoft E + D services, hone your security expertise and become an expert in webservices optimization.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Design, write and deliver software to improve the availability, scalability, latency, and efficiency of Microsoft’s M365 Security services.
• Define the next generation of M365 Security services infrastructure and routing design and drive its implementation.
• Troubleshoot complex infrastructure and network issues and proactively implement methods to reduce reoccurrence and impact of future incidents.
• Develop code, scripts, systems, or platforms that automate complex operations processes (e.g., monitoring, alerting, routing, debugging) at scale.
• Influence and create new designs, architectures, standards and methods for large-scale distributed system.
• Mentor and coach less experienced engineers to help them identify and propose relevant solutions.
• Participate in regular on-call rotations and share details related to incidents and their resolution through post-mortem reports and regular review meetings.

Qualifications

Required/minimum qualifications:

• Master's Degree in Computer Science, Information Technology, or related field AND 2+ years of technical experience in software engineering, network engineering, or systems administration
  • OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical experience in software engineering, network engineering, or systems administration
  • OR 6+ years of technical experience in software engineering, network engineering, or systems administration
• 3+ years professional experience on TCP/IP, load balancing, CDN, ACL, routing, TLS. IP network analysis and performance and application issues using standard tools
• 3+ years experience in scripting languages such as Bash, Python, and PowerShell, or compiled languages such as C#
• 3+ years experience of security