Legal Practice Assistant
Troutman Pepper Locke LLPAbout the role
We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.
We invite you to explore the position below and to submit your application to join our team!
The Legal Practice Assistant (LPA) provides a wide variety of administrative tasks for attorneys and other timekeepers in the Consumer Financial Services Practice Group while delivering a high level of customer service and producing excellent work products. The LPA will anticipate, plan and proactively meet the business needs of the attorneys and execute assignments demonstrating a general knowledge of the assigned timekeepers’ practice areas and clients to ensure extraordinary client satisfaction.
Essential Duties and Responsibilities:
Perform specialized administrative work for the practice group with strong technical proficiency and understanding of firm procedures.
Understand department objectives and activities to anticipate and address team needs.
Code and enter timekeepers’ time and costs in the firm's billing system.
Coordinate and prepare high-volume client billing, handle complex billing tasks, and maintain knowledge of client billing requirements.
Support new clients and business development by managing new matters and conflict checks.
Serve as a knowledge resource for the Consumer Financial Services practice group requirements and firm policies, sharing knowledge to improve processes.
Process expense reimbursement requests and invoices promptly.
Liaise with administrative departments to support attorney workflow.
Prepare routine correspondence, route mail, conduct research, and maintain files.
Handle complex edits in legal documents.
Manage calendars, prioritize meetings, resolve conflicts, and organize schedule changes.
Arrange domestic and international travel and submit expense reports.
Collaborate with internal and external resources to complete projects.
Manage information electronically using the firm’s database and records management systems.
Foster an environment of superior customer service, collaboration, commitment, team spirit, pride, and trust.
Maintain attorney bar membership and CLE records.
Prepare and file legal documents in Federal and State courts, including electronic filings.
Prepare legal documents, correspondence, and binders.
Maintain confidentiality for client and attorney information.
Knowledge, Skills, and Abilities:
Strong interpersonal, written, and verbal communication skills for interacting with diverse groups within the firm, clients, and vendors.
Ability to work independently and with a team to ensure efficient workflow.
Ability to respond timely to client and attorney inquiries and follow-up as needed.
Manage multiple projects in a deadline-driven environment.
Ability to work independently with minimal guidance and exercising good judgment.
Adapt to changing assignments and priorities by taking initiative, set priorities, and complete assignments.
Understand department objectives to anticipate and address team needs.
Ability to share knowledge of practice group requirements and firm policies to improve processes.
Demonstrate a proactive attitude and willingness to learn.
Provide quality client service professionally.
Excellent grammar, punctuation, and proofreading skills.
Advanced knowledge of Microsoft Office (Word, Excel, PowerPoint).
Solve complex problems using multiple sources of information.
Strong litigation knowledge of Federal and State court rules.
Ability to handle complex and heavy billing.
Education and/or Experience:
A Bachelor’s degree and/or any combination of experience, education or training that demonstrates the ability to perform the duties of the position.
Minimum eight (8) years of related preferably within a law firm or similar professional services environment.
Experience working in Litigation required.
#LI-Hybrid
The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19.
This position description is intended to describe the general content of and requirements for
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