VETERINARY MEDICAL EXAMINING BOARD

The Veterinary Board protects the health, safety and welfare of the general public, as well as the welfare of animals, by enforcing the licensing standards prescribed by statute for the licensing and regulation of veterinarians, veterinary technicians, veterinary premises and animal crematories.

VETERINARY INVESTIGATOR 

*This position is in-office only*

Job Location:

1740 West Adams Street, Suite 4600

Phoenix, Arizona 85007

Posting Details:

Annual Salary Range: $53,000 - $58,000

Grade: 20

This position will remain open until business needs are met  

Job Summary:

Under the direction of the Investigations Program Manager, the Veterinary Investigator is responsible for the critical public/animal health protection duties related to the agency's complaint/investigation process.

This includes the primary role of processing complaints against veterinarians, Certified Veterinary Technicians, and unlicensed practitioners and managing investigative cases from initial investigation through final disposition.

The Veterinary Investigator will be responsible for ensuring compliance with Open Meeting law requirements such as creating/posting agendas and meeting minutes.

The Veterinary Investigator also serves as the point of contact for the public and licensees regarding the complaint/investigation process and fulfills related public record requests.

Job Duties:

• As directed by and in coordination with the Investigations Program Manager, fulfills the responsibilities of processing and managing complaints/investigations. Obtains information from complainants, subject of complaints, witnesses, and consulting veterinarians as appropriate related to cases alleging unprofessional conduct, ethical violations, and competency to practice concerns for veterinarians and Certified Veterinary Technicians. Prepares complex analytical reports from the case file materials to present to the Board and Investigative Committee. Prepares notices related to Board and Investigative Committee meetings and findings of each, including for Informal Interviews and Formal Hearings. Prepares draft Board Orders/Consent Agreement for review by the Executive Director. May periodically conduct premises inspections to assist with the licensing process needs of the agency and/or as needed to augment complaint investigations (may involve statewide travel)

• Assists the Investigations Program Manager with the Investigative Committee (IC) process, including the recruitment/appointment/terms of volunteer committee members and ensuring they are appropriately onboarded to State service, including training. Creates an annual calendar of meetings, reserves meeting rooms, and coordinates with other Board staff regarding security guard needs. With the Investigations Program Manger, prepares and posts IC meeting agendas and prepares "front loads" for the IC's review prior to meetings. Responsible for setting up and facilitating IC meetings and ensuring that IT, phone, and audio recording needs are met. Creates Board and Committee minutes

• Serves as the primary point of contact for the public and licensees regarding the complaint process. Ensures that public record requests are appropriately filled and complies with agency and State record retention schedules/policies to maintain/destroy Investigations records as required. Maintains Investigator position procedures notebook and assists with the developments of division policies and procedures

• Other duties as assigned as related to the position

Knowledge, Skills & Abilities (KSAs):

Knowledge:

• Knowledge of general U.S. DEA regulations as applicable to veterinary medicine and types of controlled substances

• Understanding of the practice of veterinary medicine, including specific treatments, medications, procedures

• Arizona Revised Statutes & Administrative Rules pertaining to the agency, including open meeting laws

• Techniques for writing investigative reports and conducting investigations/interviews/inspections

• Veterinary medical terminology and in depth knowledge of veterinary medical r