Customer Planning Manager, Nordics

Job Description

We are looking for a data savvy and analytical individual who loves to collaborate with people and bring commercial insights from a variety of consumer goods data. Come and join our team, not only will you be a key player in delivering LEGO® products into Nordic retailers, but you will also actively support the whole Nordic team by driving efficiency and accuracy of our customer and demand planning processes!

This position is offered on a fixed term contract basis, ending 31st December 2026

**** Relocation support is not offered for this role****

Core responsibilities

• Collaborate with Key Account Management and Customer teams to review launch and promotional volume estimates, customer product mix and account flows according to trend analyses and account objectives.
• Consolidate, analyze, and recommend changes to volume estimates across the Nordic market for key trading periods.
• Analyze customer performance data to find opportunities for improvement in customer-level planning and execution
• Drive the inventory management agenda across the business unit to optimize consumer sales opportunities while balancing healthy retail inventory levels.
• Secure strong in-stock availability with a weekly focus on performance and corrective actions in close collaboration with the Nordics commercial team.
• Prepare analyses and results for monthly S&OP cycle in partnering with the S&OP Manager and the Demand Planning team whilst supporting with the planning of allocated themes and SKUs in our Demand Planning tool, LEGO Metis

Play your part in the team succeeding!

The Nordic Operations team supports the wider Nordic Sales organization by planning and driving our products to our retail partners within the Nordic region. The Customer Planning Manager role plays a significant part in optimizing the flow of goods and inventory by establishing transparency in inventory data, providing clear insights on customer plans, and optimizing sales and inventory opportunities with those external partners.

Do you have what it takes?

• Extensive experience in a Retail or FMCG environment.
• In-depth experience with Customer Operations, Demand Planning, or Inventory Management with a focus on data and reporting
• In-depth analytical and data management problem-solving skills
• Proven record of collaboration with internal and external partners across functions and geographies presenting data-driven storylines that help drive long term business relationships
• A curious and collaborative approach with strong analytical, data management and critical thinking skills.
• Professional proficiency in English written and spoken to help build those relationships is essential.
• A strong proven understanding of MS Excel, prior use of SAP and Business Warehouse related platforms preferred (knowledge of Power BI is a big plus).
• Ability to work 3 days per week in the Nordic BU office (Billund)

Join the global LEGO® team!

What’s in it for you? Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.
• Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic, and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g., race, color, religion, sex, national origin, sexual orientation, disability, or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Applications are reviewed on an ongoing basis. However, please