Sr. Risk Manager

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.

Why Join Us? At Tufts Medicine - Lowell General Hospital and Saints Campus, we’re more than a health system – we’re a community of the brightest minds and the biggest hearts in healthcare.  We combine academic innovation with compassion and community.  If that excites you, then you belong with us at Lowell General Hospital and the Saints Campus.

What We Offer

Competitive salaries & benefits

Medical, Dental and Vision benefits start day one

403(b) Retirement with company match

Tuition Reimbursement

Opportunities for career growth

Free on-site parking

Job Overview 

Responsible for developing, implementing and coordinating risk management activities, including the identification, evaluation and treatment of risk in the organization. Develops and manages a systematic process to identify, assess, and treat actual and potential exposures to loss. Supports the incident reporting system, evaluates trends and patterns in care and services and work closely with the medical staff, clinical, and administrative staff to reduce the risk of patient harm. 

Location: Lowell General Hospital - 295 Varnum Avenue - Lowell, MA - Lowell General Hospital Saints Campus - 1 Hospital Drive - Lowell, MA

Hours: 40 hours - Monday thru Friday with rotating on-call schedule

Minimum Qualifications

1. Bachelor’s degree in Law, Regulatory Affairs, Compliance, Nursing, Healthcare Administration or related field.

2. Five (5) years of clinical experience or risk management experience.

Duties and Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Proactively evaluates areas of organizational risk based on internal assessment and external benchmarking, and implements strategies, policies, and practices that promote patient safety. 

2. Collaborates in reviewing events involving patient harm or significant deviation of standard procedures which could cause patient harm, and in conducting the harm analysis of such events. 

3. Reviews and evaluates aggregate adverse event and claims data to identify high-risk activities, procedures and departments.  

4. Compiles statistics on all areas of risk throughout the hospital to use in identifying, evaluating, eliminating or reducing incidents in high-risk areas. Creates meaningful reports and graphic presentations to assist managers and administrators in assessing the impact of patient safety practices on loss prevention. 

5. Initiates the investigatory process and manages investigations related to adverse outcomes and events, including interviewing staff, reviewing medical records, assessing policies and procedures, and identifying best practices.  

6. Initiates safety event huddles, leads the review of adverse events, facilitates root cause and other causal analyses, and works with clinical and administrative leaders in designing solutions to prevent future